Description:Key Responsibilities:Reception Duties: Greet and assist patients, answer phones, and handle enquiriesAppointment Management: Schedule and manage patient appointmentsWorkflow Management: Process clinical documents and correspondence efficientlyMail Handling: Sort, distribute, and manage incoming/outgoing mailPrescription Processing: Manage repeat prescription requests and queriesPatient Signposting: Direct patients to appropriate services or departmentsPharmacy Liaison: Coordinate with pharmacies regarding prescriptions and patient queriesAdministrative Support: Assist with general admin tasks as requiredSignposting: Guide patients to the appropriate services, departments, or healthcare professionals to ensure they receive timely and relevant careWhat We Offer:Competitive salarySupportive and welcoming team environment25 days annual leave a year plus public holidays (pro-rata)Option to join the NHS pension schemeOn-the-job training and development opportunities
