Description:Skye Glen Medical Practice is looking to recruit a part time receptionist to join our friendly team. The successful candidates must have an excellent telephone manner as well as good communication, organisational skills, be a good team player and be able to prioritise workload around the demands of a busy reception area. EMIS and Docman experience would be preferred but not essential as full training will be provided. A person specification has been enclosed with this advert.This vacancy is 25 hours per week, with shifts being Monday 8am-3pm, Wednesday 8am-3pm, Thursday 8am-1:30pm and Friday 8am-1:30pm. Flexibility to work to 6pm is required to cover annual leave and any short notice or long term absence.Enquiries by e-mail or a letter accompanied with a CV to the undernoted address. Closing date for applications is Tuesday 9th September 2025 Please specify what vacancy you would like to apply for.How to applyEmail your CV to the following details:Jennifer AllanPractice Managerjennifer.allan4@nhs.scotMEDICAL RECEPTIONIST - PERSON SPECIFICATIONATTRIBUTESESSENTIALSDESIRABLEExperienceDealing with the general public; in person, via telephone and electronically via email, in a professional, caring and friendly mannerDealing with high volumes of information simultaneouslyGeneral administration experienceGeneral practice/ health or care service experienceCustomer service experienceExperience of working within a very busy environmentKnowledge and SkillsUnderstanding confidentiality issuesExcellent IT skillsAccurate keyboard skills and knowledge of Microsoft Office programsExcellent telephone manner, communication and listening skillsClear written and verbal message recording skillsAbility to manage and deal with multiple demandsTime and work management skillsExperience of Medical IT systems: ideally EMISand DocmanKnowledge and understanding of GDPRPersonal AttributesGood team playerAbility to cope well in difficult situationsAbility to apply a fair and open mindAbility to apply initiative in developing situationsAbility to work under pressureDependable and friendlyProactive and flexible
