Customer Service Administrator
- Chesterfield, Derbyshire
- £25,000 per year
- Permanent
- Full-time
- Act as a first point of contact for customer enquiries via phone and email, providing prompt, courteous, and effective support while ensuring all enquiries are actioned within agreed timeframes.
- Collaborate closely with assigned engineers to maintain effective diary system.
- Plan & manage the scheduling of contacted service and calibration visits.
- Conduct daily and weekly reviews of completed jobs to ensure accurate stock movement records
- Compile and issue customer repair quotations
- Excellent customer service & communication skills.
- Ability to manage various tasks whilst working to deadlines.
- Strong teamwork skills.
- Experience in a similar role would be highly desirable.
- Experience of working in a fast paced environment.
- Supportive team culture
- Bonus structure
- Free onsite parking
- 20 days holiday plus bank holidays