Senior Salesforce Administrator (Public Sector)

NTT Data

  • London
  • Permanent
  • Full-time
  • 14 days ago
The team you'll be working with:As part of our continuous growth, we are seeking a Senior Salesforce Administrator to join our Salesforce Delivery team in London, focusing on clients in the Public Sector Domain.The Senior Salesforce Administrator leads on configuration and implementation of the salesforce platform, including supporting related activities such as data loading. This role engages with project stakeholders and collaborates with solution leads and business users, in building and extending the platform to ensure client success, leveraging out of the box capabilities of the platform.Please note, you must either have Full UK Security Clearance (SC) or be able to attain it to be eligible for this role.What you'll be doing:
  • Administration of the Core Salesforce platform, including Sales & Service Cloud. Any experience of Salesforce Industry solutions, particularly Public Sector Solutions (PSS) will be advantageous.
  • Creating and amending Reports and Dashboards to meet business requirements
  • User management activities, implementation of defined security model.
  • Data Management activities, including and Data Migration activity including
  • Using Salesforce Data Loader, Dataloader.io and other tools to load data into test and production environments
  • Basic Data transformation activities in Excel: mapping fields, picklist values, and other simple transformations.
  • Mentors and assists in the development of Salesforce Administrators and more junior members of the practice.
  • Attending Sprint Demonstrations and where relevant presenting components of your work. Elicit feedback in a collaborative manner and ability to document requirement changes through standard processes (eg User Stories).
  • Assisting development teams migrate changes between environments, using point and click tools including change sets, And/or tools such as Gearset.
  • Definition of Salesforce custom objects / custom fields (inc. complex formula fields and managing lookup relationships, picklist management)
  • Supporting test and validation activities when needed, though this will not be your primary focus and responsibility.
  • Jira / Confluence or equivalent workflow / online documentation
Qualified with the following certifications:
  • Salesforce Certified Platform Administrator,
  • Salesforce Certified Platform Administrator II (fka Advanced Administrator)
  • Salesforce Certified Platform App Builder – Desirable
  • Salesforce Accredited Professional: Public Sector Solutions - Desirable
What experience you'll bring:
  • 3/4+ years of Salesforce Administration Experience and knowledge
  • Strong knowledge of Salesforce best practices
  • Experience of testing and validating solutions. Any ‘point & click’ automated testing experience (e.g. Provar) - desirable
  • Able to work as part of a small Agile team, collaborating with and supporting others - flexing roles and responsibilities as needed.
  • Skills in analysing and problem-solving issues
  • Ability to work well in a team
  • Experience of prioritising tasks and working to deadlines
  • Strong communication, time-management and multi-tasking skills:
  • Parts of your role may be client facing, so you should be able to communicate effectively and build rapport with project stakeholders.
  • Clearance: Security Clearance will be required for this role. Candidates to confirm if they have / are willing to be cleared. Please also provide confirmation of current or previous SC clearance.
Who we are:We’re a business with a global reach that empowers local teams, and we undertake hugely exciting work that is genuinely changing the world. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects.Our inclusive work environment prioritises mutual respect, accountability, and continuous learning for all our people. This approach fosters collaboration, well-being, growth, and agility, leading to a more diverse, innovative, and competitive organisation. We are also proud to share that we have a range of Inclusion Networks such as: the Women’s Business Network, Cultural and Ethnicity Network, LGBTQ+ & Allies Network, Neurodiversity Network and the Parent Network.For more information on Diversity, Equity and Inclusion please click here:what we'll offer you:We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options.You can find more information about NTT DATA UK & Ireland here:We are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are also a proud Disability Confident Committed Employer - we are committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us, during the application process, that they have a disability and meet the minimum requirements for the role. If you require any reasonable adjustments during the recruitment process, please let us know. Join us in building a truly diverse and empowered team.

NTT Data