Administration Assistant

NHS

  • Newcastle
  • £24,465 per year
  • Permanent
  • Part-time
  • 4 days ago
An exciting opportunity has arisen for an enthusiastic and motivated individual to join the Secretarial Team within Renal Services as a Band 2 Administration Assistant. Post holder will be required to provide an efficient administrative service to the clinicians and their teams.The successful candidate will work within a team of secretarial staff, but also have the ability to work independently. They will be required to follow Policies and Procedures.The successful candidates will be able to demonstrate excellent communication skills, flexibility, reliability and must have an organised approach to work.
  • Interview Date: 25th September2025
  • 15 Hours/Week
  • You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy
NO AGENCIES PLEASEMain duties of the jobThis role involves working closely with patients, medical and nursing staff. Post holders will be required to provide an efficient administrative serviceThe role will include:Keeping VR dictation and typing up to date for the clinical teamOpening and distributing postMaking ad-hoc appointmentsAd-hoc admin duties as requested by the clinical teamTalking to patients over the telephone and ensuring their queries are dealt with efficientlyAbout usAs a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.Our staff oversee around 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:o Freeman Hospitalo Royal Victoria Infirmary (RVI)o Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)o Newcastle Dental Hospitalo Newcastle Fertility Centreo Northern Centre for Cancer Care, North Cumbriao Northern Genetics Serviceo Cramlington Manor WalksThese include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.We also have offices at Regent Point in Gosforth and community sites.Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation TrustDetailsDate posted29 August 2025Pay schemeAgenda for changeBandBand 2Salary£24,465 a year pro rataContractPermanentWorking patternPart-timeReference number317-2025-34-15-DRJob locationsFreeman Hospital317 01 Freeman HospitalNE7 7DNJob descriptionJob responsibilitiesTo support the provision of an efficient admin and clerical service within the operational services department.To ensure patient documents are prepared, updated and available a timely manner.Provide information to patients, relatives and staff.Deal with telephone enquires promptly.To ensure that data input is amended as necessary Job descriptionJob responsibilitiesTo support the provision of an efficient admin and clerical service within the operational services department.To ensure patient documents are prepared, updated and available a timely manner.Provide information to patients, relatives and staff.Deal with telephone enquires promptly.To ensure that data input is amended as necessaryPerson SpecificationQualifications & EducationEssential
  • Good standard of English, grammar, punctuation and spelling at GCSE or equivalent level
Desirable
  • ECDL computer qualification
Knowledge & ExperienceDesirable
  • Previous experience working within the NHS
  • Knowledge of the eRecord System
Skills & AbilitiesEssential
  • Good communication and interpersonal skills
  • Effective organisation and time management skills
  • Keyboard skills
  • IT skills
Person SpecificationQualifications & EducationEssential
  • Good standard of English, grammar, punctuation and spelling at GCSE or equivalent level
Desirable
  • ECDL computer qualification
Knowledge & ExperienceDesirable
  • Previous experience working within the NHS
  • Knowledge of the eRecord System
Skills & AbilitiesEssential
  • Good communication and interpersonal skills
  • Effective organisation and time management skills
  • Keyboard skills
  • IT skills

NHS