Administration Officer
- Newcastle
- £24,937-26,598 per year
- Permanent
- Part-time
- Experience in a customer / patient focused environment
- Worked in an administrative/secretarial post
- Fast, accurate typing/keyboard skills
- Experience of typing and formatting letters and reports
- Minute taking experience
- Diary Management
- A good understanding of inputting data to a database system
- Ability to be self-directed, motivated and be able to contribute positively within a team
- Well organised and structured
- The post holder will be expected to demonstrate flexibility in the role in order to meet the needs of the service
- The post holder must be able to demonstrate the ability to deal with possible exposure to highly distressing or highly emotional circumstances and will be expected to participate on all relevant training courses appropriate to the role
- You should currently hold the required level of qualifications, as outlined in the Essential Criteria of the Personal Specification. If you do not meet this criteria you will not be shortlisted.
- Word-processing skills at Level 3 (OCR/RSA Level 3 or equivalent qualification and/or demonstrable relevant experience) eg; NVQ Level 3 Level 3 in Business Administration (or equivalent)
- Audio Typing qualification or demonstrable equivalent experience
- General level of education to O-Level/ GCSE or equivalent
- NVQ Level 3 Level 3 in Customer Care (or equivalent)
- Knowledge of NHS Policies and Procedures
- Working knowledge of Microsoft applications, including e-mail communication
- Ability to maintain and update Patient Information Systems e.g. RiO
- Good working knowledge of office procedures
- Previous secretarial/clerical experience
- Ability to uphold confidentiality at all times
- Able to prioritise and plan own workload
- Experience in processing CPA, Mental Health Act and Safeguarding documentation
- Experience using stock ordering systems and petty cash systems
- Experience of working with medical records filing systems
- Excellent communication and interpersonal skills, both verbal and written
- Minute-taking skills
- Good organisational and planning skills
- Shorthand skills
- Flexible attitude to cope with fluctuating workloads and the occasional requirement to cover other areas in cases of staff absence
- Discrete in handling confidential and sensitive information
- Must be able to meet the mobility requirements of the post, in providing cover for other teams as and when agreed
- Word-processing skills at Level 3 (OCR/RSA Level 3 or equivalent qualification and/or demonstrable relevant experience) eg; NVQ Level 3 Level 3 in Business Administration (or equivalent)
- Audio Typing qualification or demonstrable equivalent experience
- General level of education to O-Level/ GCSE or equivalent
- NVQ Level 3 Level 3 in Customer Care (or equivalent)
- Knowledge of NHS Policies and Procedures
- Working knowledge of Microsoft applications, including e-mail communication
- Ability to maintain and update Patient Information Systems e.g. RiO
- Good working knowledge of office procedures
- Previous secretarial/clerical experience
- Ability to uphold confidentiality at all times
- Able to prioritise and plan own workload
- Experience in processing CPA, Mental Health Act and Safeguarding documentation
- Experience using stock ordering systems and petty cash systems
- Experience of working with medical records filing systems
- Excellent communication and interpersonal skills, both verbal and written
- Minute-taking skills
- Good organisational and planning skills
- Shorthand skills
- Flexible attitude to cope with fluctuating workloads and the occasional requirement to cover other areas in cases of staff absence
- Discrete in handling confidential and sensitive information
- Must be able to meet the mobility requirements of the post, in providing cover for other teams as and when agreed