Disclosures Processor - Administration Officer

NHS

  • Newcastle
  • £24,937-26,598 per year
  • Permanent
  • Full-time
  • 18 hours ago
A unique and exciting opportunity has arisen to join the Disclosures Team based at St Nicholas Hospital in Newcastle upon Tyne as a Band 3 Disclosures Officer. This is a permanent full-time position (37.5 hours a week).Applications are invited from a suitably qualified and experienced person to join our busy Team. The post holder must have relevant Data Protection Act experience, experience of working as a member of a very busy admin team, be flexible and friendly in their demeanour, hold a high standard of IT skills and knowledge and usage of RiO.Main duties of the jobThe post holder will be required to acknowledge receipt of requests, collate the required information, identify third party information and/or any contentious information, liaise with the appropriate healthcare professionals and requestor and prepare the records for disclosure including any redaction of information as directed by the appropriate healthcare professional. In addition to facilitating the disclosure process, the post holder will provide support to Trust employees of all levels, service users, careers, and external organisations regarding queries around confidentiality and information sharing.The post holder will also provide cross cover as needed to the Records Department.It is essential that the post holder demonstrates an eye for detail, has excellent interpersonal skills and practical administrative experience.About usWe aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.DetailsDate posted02 September 2025Pay schemeAgenda for changeBandBand 3Salary£24,937 to £26,598 a year per annumContractPermanentWorking patternFull-timeReference number263-SS25-068-ADJob locationsSt Nicholas HospitalNewcastle upon TyneNE3 3XTJob descriptionJob responsibilitiesPlease find attached job description for full details.Advertising date : 2nd September 2025Closing date : 16th September 2025We welcome your application. Job descriptionJob responsibilitiesPlease find attached job description for full details.Advertising date : 2nd September 2025Closing date : 16th September 2025We welcome your application.Person SpecificationQualifications and EducationEssential
  • Background in Administration, Business, Law, Health or Social Work or 2 years in an office environment
  • RSA II or equivalent
  • NVQ Level 3 in administration or equivalent experience
Experience and KnowledgeEssential
  • Experience of working in the NHS environment
  • Knowledge of the DPA, GDPR, AHR, FOIA
Desirable
  • Experience of multi agency/professional working
  • Experience of working of the RiO information system, Safeguard, PDT, NTWPI and Health Records
Skills and AbilitiesEssential
  • Excellent interpersonal and diplomacy skills
  • Excellent presentation skills both written and verbal
  • Information technology skills including email, internet, spreadsheets, database
  • Communication & Organisational skills
Personal AttributesEssential
  • Ability to work under pressure and meet tight deadlines
  • Proven credibility to achieve and maintain quality relationships with consumers internal and external
  • Highly motivated and enthusiastic
  • Willing to learn and constantly updated knowledge base
  • Understanding of sensitivity of this work
  • Confidentiality
  • Good team worker
Person SpecificationQualifications and EducationEssential
  • Background in Administration, Business, Law, Health or Social Work or 2 years in an office environment
  • RSA II or equivalent
  • NVQ Level 3 in administration or equivalent experience
Experience and KnowledgeEssential
  • Experience of working in the NHS environment
  • Knowledge of the DPA, GDPR, AHR, FOIA
Desirable
  • Experience of multi agency/professional working
  • Experience of working of the RiO information system, Safeguard, PDT, NTWPI and Health Records
Skills and AbilitiesEssential
  • Excellent interpersonal and diplomacy skills
  • Excellent presentation skills both written and verbal
  • Information technology skills including email, internet, spreadsheets, database
  • Communication & Organisational skills
Personal AttributesEssential
  • Ability to work under pressure and meet tight deadlines
  • Proven credibility to achieve and maintain quality relationships with consumers internal and external
  • Highly motivated and enthusiastic
  • Willing to learn and constantly updated knowledge base
  • Understanding of sensitivity of this work
  • Confidentiality
  • Good team worker

NHS