Support the National Account Manager with new stock orders, ensuring timely delivery and accurate tracking. Assist in setting up promotional and seasonal activities, including managing returns and stock swaps. Collaborate with Visual Merchandising teams to update store planograms and multi-assortment products monthly. Work closely with Marketing, Visual Merchandising, and Social teams to create an annual plan for each retailer, focusing on key product launches and marketing initiatives. Perform competitor analysis to track brand performance and improve rankings in retailer stores. Assist with digital training for point-of-sale teams in collaboration with the Education Manager. Collaborate with Supply Chain teams to manage product analysis, addressing overstock and understock issues. Work with National Account Manager to align product launch forecasts with marketing and demand planning teams. Ensure efficient phase-out of limited edition products to minimise returns, providing commercial solutions like gift-with-purchase offers. Assist in the management of returns, including logging and issuing return goods authorisations (RGAs) to retailers. Perform general administrative duties to support the National Accounts team, especially around key events and retailer strategy meetings. Assist in the creation and management of trackers for new product launches and sales performance. Experience in luxury retail, cosmetics, or a similar industry. Knowledge of both digital and physical retail operations and best practices. A strategic thinker with the ability to influence and build brand partnerships.
