Attendance Advice and Intervention Officer

Reigate, Surrey Woking, Surrey
£41,585-45,135 per year
Contract
Full-time

14 days ago

Details

Title: Attendance Advice and Intervention Officer
Reference: SCC/TP/288915/3657
Positions: 2
Salary: £41,585 - £45,135 per annum
Category: Care - Children and Young People
Contract type: Fixed term
Working hours: 36 and 28.8 hours per week
Posted on: 13 August 2025
Closing date: 8 September 2025
Directorate: Children, Families & Lifelong Learning
Location: Reigate and Woking, Surrey

DescriptionWe are committed to the development of our workforce. This position is only available to applicants who already work for Surrey County Council. We thank you for your interest in our roles and would encourage you to review our vacancies which are open to all.This position has a starting salary of £41,585 per annum based on a full-time (36 hour) working week.We are excited to be hiring two Attendance Advice and Intervention Officers to join our fantastic Surrey Attendance Service teams in the East and West of the county. The East team are based at Woodhatch Place in Reigate and Dakota in Weybridge, and the West team are based at Victoria Gate in Woking.We have two positions available:

1 x full-time (36 hours per week), fixed-term contract or secondment opportunity
1 x part-time (28.80 hours per week), fixed-term contract or secondment opportunity. Part-time starting salary: £33,268 per annum.

Rewards and Benefits

26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 31 days after 5 years' service
Option to buy up to 10 days of additional annual leave
An extensive Employee Assistance Programme (EAP) to support health and wellbeing
Up to 5 days of carer's leave per year
Paternity, adoption and dependents leave
A generous local government salary related pension
Lifestyle discounts including gym, travel, shopping and many more
2 paid volunteering days per year
Learning and development hub where you can access a wealth of resources

About the RoleThe Surrey Attendance Service is responsible for carrying out the Local authority's statutory responsibilities as outlined in the DfE "working together to improve schools attendance guidance" alongside other legislation.We work with colleagues in the Education & Lifelong Learning directorate, specifically alongside: Gypsy, Romany & Traveller support teams, the Courts team, SEND, Social Care, Children Not in school Services and with schools, to promote the importance of school attendance, supporting with strategies to improve the attendance of children and young people in Surrey.As an Attendance Advice and Intervention Officer, you will play a vital role in ensuring we meet our statutory responsibilities around attendance. Working closely with headteachers and senior school leaders, you will help to identify and support the implementation of strategies that unblock barriers to attendance. You will provide guidance and support to schools around attendance, and facilitate the sharing of best practise between schools of in Surrey.This will involve regular meetings with key contacts in schools to identify pupils at risk of poor attendance then agree targeted actions for those pupils. You will also support the development and organisation of the attendance improvement networks.This is a highly varied role with key responsibilities including:

Using data to identify key areas of concern in schools and working with staff to implement strategies that improve school attendance
Carrying out Targeted Support Meetings across schools in Surrey
Conducting 'Interviews Under Caution' and producing statements and evidence packs for court
Advising both internal colleagues and external partners on attendance guidance and regulations, and how they can support the families they are working with where attendance is a concern
Carrying out 'Children Missing Education' enquiries
Planning and facilitating the sharing of best practice network meetings for an allocation of schools

This role is both challenging and deeply rewarding, giving you the chance to make a meaningful impact on the lives of children, young people, and families across Surrey.Shortlisting CriteriaTo be considered for shortlisting for this position, your application will clearly evidence the following:

Knowledge of relevant legislation and DfE guidance in relation to the statutory requirement for school attendance
Experience working with children and families
Experience working with education settings, with an understanding of the education landscape
Strong verbal and written communication, including the ability to challenge effectively
Ability to work in collaboration with a range of internal and external services

Surrey has both urban and rural areas, and in this role you will be required to travel throughout the county. Therefore, candidates are required to have a valid driving licence to drive in the UK, access to a vehicle and be willing to travel across a wide geographical area. Reasonable adjustments where needed will be made for successful applicants who have a disability or long term health condition to enable them to fulfil the requirements of the job.Contact UsPlease contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. For an informal discussion please contact Anika Raithatha or Stuart Lee by e-mail.The job advert closes at 23:59 on 8th September with interviews to follow.An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role.We look forward to receiving your application, please click on the apply online button below to submit.Local Government ReorganisationSurrey County Council is preparing for Local Government Reorganisation which will allow us to implement the Government led policy of devolution, which is all about giving more powers to local areas.Currently, Surrey has a two-tier council system, with 11 district and borough councils and a county council, all responsible for different services. All these councils will be reorganised into a smaller number of new unitary councils which will come into effect in April 2027. At this point, this role will be transferred, with all existing terms and conditions intact into one of the new unitary councils.Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here:Our BehavioursThe Surrey Way behaviours are a guide that supports our council to work together effectively and deliver our best for our customers and communities, and for each other. Discover more aboutBefore submitting your application, we recommend you read the job description. Our also provides insights of the culture at Surrey and how as a valued employee, you can help shape our Council.Our CommitmentSurrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where:

The candidate has evidenced the minimum criteria for the role through their application
The candidate has chosen to share that they have a disability on the application form

Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role.We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.Files to download

Reviewed: 21 Aug 2025

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