Coordinator: Human Resources – 12 month FTC
- London
- Contract
- Full-time
- Handle general employee queries via email, over the telephone and face to face, escalating to the HR Advisor or HR Managers as appropriate.
- Responsible for monitoring short-term sickness, running monthly sickness reports, ensuring proper documentation is collected and filed, liaising with Payroll, highlighting trends to the HR Management team, and meeting with employees as appropriate.
- Deliver inductions for new starters. Working with the HR Apprentice to liaise with various departments across the firm, including Lateral Partner Recruitment, to regularly review, update and maintain the induction process and information.
- Responsible for tracking probations, preparing associated paperwork, and escalating issues to the HR Senior Advisor.
- Support the HR Advisory Team during the firm’s annual business services and fee-earner performance review processes. Including managing communications, working with HRIS and maintaining the performance review systems.
- Support the Advisory team with formal disciplinary, capability and grievance meetings, such as note taking and preparing paperwork.
- Update personal information and run reports in the firm’s HRIS system (PeopleSoft) inputting information accurately and in a timely manner including adding new starters, updating leavers, actioning changes, running absence reports etc.
- Collate recommendations and supplementary information for the quarterly reward and recognition (R&R) bonus scheme.
- Draft correspondence for review by HR Managers and Senior Advisor as requested e.g. leaver letters, flexible working arrangements, secondment letters, maternity correspondence etc.
- Perform PeopleSoft absence management and other system related tasks liaising with the HRIS and IT team as needed.
- Conducting exit interviews for junior business services and fee-earners. Highlighting any issues or trends to the HR Management team
- Liaise with payroll and external providers if necessary, to ensure all payroll instructions and information are accurate and all relevant steps are processed in a timely manner, often working to tight deadlines.
- Responsible for onboarding and lifecycle of temporary staff.
- Update and maintain organisational structure charts for the London and Dubai offices.
- Diary management ensuring all key dates are captured and accurate, e.g. probations, leave dates, secondments etc. Keep 'HR Knowledge' document updated.
- Prepare contracts of employment and associated new joiner paperwork.
- Assist the wider HR function with projects and processes as directed by the Senior Managers.
- Assist Senior Managers with correspondence and arrangements regarding inter-office and client secondments.
- Updating and maintenance of HR process mapping documentation (HR Bible).
- Undertake HR related projects and any other responsibilities as required by the HR Management Team.
- Carry out filing and archiving ensuring all personal files and HR records are kept up to date at all times.
- Photocopying, scanning and general HR administration including processing of invoices.
- Minimum 12 months HR administration experience ideally gained within a professional services environment.
- Excellent communication skills (written and oral) and confidence to communicate at all levels within the firm.
- Very good attention to detail
- Accurate and efficient
- Proactive, ability to use initiative and carry out duties with minimum supervision.
- Proven ability to be able to handle high volume workloads.
- Highly developed organisational skills.
- Adaptable, flexible and reliable.
- Personable and willing to work as part of a team.
- Strong IT skills with advanced experience of Microsoft packages, including Word, Outlook, Excel and PowerPoint.
- Experienced in the use of a HR System (PeopleSoft would be an advantage).
- Technically confident on systems and Excel.