Customer Support Administrator - 12 month contract

• Provide telephone support and ensure incoming calls are answered as quickly as possible during busy periods
• Proactively support and embed a generative safety culture.
• Enter enquiries and bookings onto WS5 system.
• Enter data and provide quotations from WS5 for the commercial team.
• Produce reports and correspondence as and when requested by customers and the commercial team.
• Ensure job completions are processed accurately with attention to detail on the paperwork and on time for invoicing purposes when required.
• Ensure inter group and internal movements are processed correctly with attention to detail on the paperwork when required.
• Ensure internal transactions are processed on a regular basis.
• Ensure correct procedures are always followed.
• Carry out incidental office duties.
• Undertaking specific projects if required.
• Any other reasonable duties as and when required.

• Demonstrable administration experience.
• Excellent communication skills.
• Strong computer-based skills and operating systems including Microsoft Excel, Word and Outlook.
• Ability to focus on detail and complete administrative duties to tight deadlines.
• Experience of and ability to work in a methodical, organised and systematic manner.
• Skilled in working within deadlines whilst being flexible and confidently prioritising tasks.

Optimum Recruitment Group