NWR PCN Care Coordinator

Birmingham
Permanent
Part-time

6 days ago

We are looking for a Care Coordinator to join our growing team at Our Health Partnership, working for and across the Weoley and Rubery Primary Care Network. The PCN consists of 6 practices covering the areas of B29, B32 and B45.This role is for 22.5 hours per week over 3 days per week and 7.5 hours each day.Please see attached Job Description/Person Specification for further information about this post.If you have any questions regarding this vacancy, please contact Clair Huckerby Chief (Consultant) Pharmacist Our Health Partnership: Clair.Huckerby@OurHealthPartnership.comPlease note, our head office is in Cotteridge but you will be based at a location within the PCN.Main duties of the jobWe are looking for an individual who will coordinate the work of healthcare professionals and non-clinical staff including volunteers involved in the care of patients registered at GP practices within the wider PCN population.About usOur Health Partnership was set up by local GPs who are passionate about providing high quality primary care and using their time and skills effectively to benefit patients.We are currently a GP partnership of 30 practices with 38 surgeries. 176 GP partners and circa 110 salaried GPs in Our Health Partnership serving around 280,000 patients in Birmingham, Wolverhampton and Shropshire.DetailsDate posted27 August 2025Pay schemeOtherSalaryDepending on experience Dependent on ExperienceContractPermanentWorking patternPart-timeReference numberB0300-24-0078Job locations1st Floor1856 Pershore RoadBirminghamB30 3ASMillennium Medical Centre121 Weoley Castle RoadBirminghamB29 5QDBartley Green Medical Practice71 Romsley RoadBirminghamB32 3PRWoodgate Valley Health Centre61 Stevens AvenueBirminghamB32 3SDMedical Centre17 Jiggins LaneBirminghamB32 3LEDoctors Surgery112 Weoley Park RoadBirminghamB29 5HALeach Heath Medical Centre32 Leach Heath LaneRednalBirminghamB45 9BUJob descriptionJob responsibilitiesThe successful candidate will act as a point of contact for residents, families and professionals who visit care homes, such as Multi Disciplinary Team (MDT) members and in-reach specialists.They will support the MDT with the weekly virtual home round through identification of people in need of review, or collation of information on people requiring an MDT review in addition to providing coordination, secretarial and administrative support to the MDT.Please see the attached job description/person specification for full details. Job descriptionJob responsibilitiesThe successful candidate will act as a point of contact for residents, families and professionals who visit care homes, such as Multi Disciplinary Team (MDT) members and in-reach specialists.They will support the MDT with the weekly virtual home round through identification of people in need of review, or collation of information on people requiring an MDT review in addition to providing coordination, secretarial and administrative support to the MDT.Please see the attached job description/person specification for full details.Person SpecificationQualificationsEssential

Computer literacy
Level 4 qualification (or relevant experience)

Desirable

Long term conditions training
Welfare Rights basic training

ExperienceEssential

Experience of administrative duties
Able to demonstrate a clear understanding of working with confidential information and an understanding of service user confidentiality
Working in a busy and demanding environment whilst delivering in a timely manner

Desirable

xperience in use of databases
Knowledge/familiarity with medical terminology
Working in a multi-disciplinary setting where influence and negotiation is required
Experience of working with healthcare professionals and or previous experience in the NHS or social care or relevant field
Experience working as a Care Coordinator
To have completed the BCU Care Coordination Training Course
Vulnerable adults awareness
Experience of care of the elderly
Understanding of current issues facing the NHS
Knowledge of social services structures Training in continuing care criteria
Understanding of health and social care processes

Skills & AttributesEssential

Proven record of excellent written and verbal communication skills and interpersonal skills
Able to deal with service users sensitively
Able to work as part of a team
Able to prioritise and manage own workload

Desirable

Excellent motivational and influencing skills
Excellent negotiating skills
Car user (to travel between more than one GP practice)

Person SpecificationQualificationsEssential

Computer literacy
Level 4 qualification (or relevant experience)

Desirable

Long term conditions training
Welfare Rights basic training

ExperienceEssential

Experience of administrative duties
Able to demonstrate a clear understanding of working with confidential information and an understanding of service user confidentiality
Working in a busy and demanding environment whilst delivering in a timely manner

Desirable

xperience in use of databases
Knowledge/familiarity with medical terminology
Working in a multi-disciplinary setting where influence and negotiation is required
Experience of working with healthcare professionals and or previous experience in the NHS or social care or relevant field
Experience working as a Care Coordinator
To have completed the BCU Care Coordination Training Course
Vulnerable adults awareness
Experience of care of the elderly
Understanding of current issues facing the NHS
Knowledge of social services structures Training in continuing care criteria
Understanding of health and social care processes

Skills & AttributesEssential

Proven record of excellent written and verbal communication skills and interpersonal skills
Able to deal with service users sensitively
Able to work as part of a team
Able to prioritise and manage own workload

Desirable

Excellent motivational and influencing skills
Excellent negotiating skills
Car user (to travel between more than one GP practice)

NHS

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