TO APPLY FOR THIS ROLE, REFER TO THE FOLLOWINGLINK;https://globaleur241.dayforcehcm.com/CandidatePortal/en-GB/msichoices/Posting/View/6409PLEASE NOTE YOUR APPLICATION WILL NOT BE CONSIDERED IF NOT APPLYING THROUGH THE ABOVE LINKMain duties of the jobPutting client centred care into practice requires the support of the entire organisation. We are seeking a passionate and committed Client Care Coordinator to join our team at our West Midlands centre. Here, you'll be part of a friendly team that empowers clients to make reproductive choices that are right for them.About the RoleAs a Client Care Coordinator, your role will primarily involve administrative tasks such as conducting phone consultations, data processing, record archiving, managing the reception desk, and liaising with clients during their care with MSI UK. This list is not exhaustive, and progression opportunities are based on competencies. You will receive bespoke training tailored to equip you in providing safe and effective abortion care to our clients.About usAt MSI UK, our success rests on our dedicated team and client-focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients' reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients' needs and experiences every step of the way.We have an exciting opportunity to join our national contact centre with hours that can truly compliment a great work life balance.At MSI UK, our success rests on our dedicated team and client-focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients' reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients' needs and experiences every step of the way.DetailsDate posted14 August 2025Pay schemeOtherSalary£24,523.79 to £26,044.40 a year (dependent on experience and skills)ContractPermanentWorking patternFull-timeReference numberB0539-25-0154Job locationsWashington HouseStarley WayBirminghamB37 7GNJob descriptionJob responsibilitiesFor more details about the role, please view the job description:https://www.msichoices.org.uk/wp-content/uploads/2022/06/Job-Description-Client-Care-Coordinator.pdf Job descriptionJob responsibilitiesFor more details about the role, please view the job description:https://www.msichoices.org.uk/wp-content/uploads/2022/06/Job-Description-Client-Care-Coordinator.pdfPerson SpecificationExperienceDesirable
