Account Sourcing Manager
- London
- Permanent
- Full-time
- Strategic Sourcing and Procurement:
- Develop and implement sourcing strategies aligned with client requirements across Work Place Management service lines
- Lead negotiations, deliver savings targets, and manage S&P targets for the client account
- Conduct RFP management, bid analysis, and provide recommendations, with emphasis on FM-related contracts
- Optimize supplier portfolios to enhance service quality and cost-effectiveness
- Client Relationship and Service Delivery:
- Represent JLL S&P in client/account meetings and forums
- Produce monthly and QBR reports, including service performance, savings delivery, and project plans
- Manage supplier relationships and conduct regular performance reviews
- Support client surveys and report on results and improvement actions
- Operational Management:
- Manage account resources and coordinate with Account Director, Facilities Managers, and client contacts
- Maintain accurate supplier details, contracts, and framework relationships
- Ensure compliance with S&P policies, industry standards, and country-specific practices
- Oversee supplier qualification and onboarding processes
- Strategic Initiatives:
- Support transformation activities, including audits and reports
- Engage in training and knowledge sharing of JLL S&P Strategic Sourcing activities
- Develop and manage ESG strategy for the account, including sustainable practices
- Provide transition support for account activities as needed
- Performance Tracking and Compliance:
- Monitor and report on KPIs, strategic sourcing activity, and supplier performance
- Ensure adherence to compliance and risk management requirements in contracts
- Utilize appropriate procurement platforms and systems for reporting and management
- Implement best practices in service delivery and continuous improvement
- Strategic leadership and organizational awareness, with solid experience in a leading procurement role and ability to develop EMEA strategic relationships with multi-national suppliers
- Strong project, financial, and resource management skills, complemented by excellent numerical and commercial acumen
- Outstanding communication and interpersonal skills, including negotiation, influencing, and team-working abilities, with strong written and verbal English language proficiency
- Comprehensive expertise in Facilities Management, including:
- Deep understanding of FM services, supplier environments, and industry best practices
- Proven track record in managing complex FM contracts and service level agreements
- Knowledge of sustainable and innovative FM solutions to drive operational efficiency
- Extensive experience with at lease 3 years of experience in sourcing procedures and supplier management across the EMEA region, with a focus on Facilities Management-related goods and services
- Analytical thinking and sound judgment, coupled with creativity and innovation in problem-solving and approach to work
- Personal effectiveness and self-management, with the ability to build and maintain professional relationships
- Proficiency in Microsoft Office tools and relevant technical skills for procurement and FM operations analysis
- Competitive base salary
- Private Medical Insurance
- Flexible work arrangements (hybrid work option)
- Enhanced pension scheme
- Ranked #13 in the UK Best Employers index by the Financial Times
- Electric Car Scheme
- Great opportunities for long-term career progression
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