Receptionist/Administrator

NHS

  • Rotherham, South Yorkshire
  • £12.21 per hour
  • Permanent
  • Full-time
  • 13 days ago
We are a friendly and supportive GP practice located in Rotherham seeking part time experienced receptionist/administrators. We have a number of posts available. It is an exciting opportunity for an enthusiastic individual to join our dynamic team. Predominately we are looking for someone who will work 25 hours per week. These positions are available at two sites.Main duties of the jobThe main duties of the position include answering the telephone, working at the reception front desk, managing and booking appointments, Systmone tasks, Systmone scanning and attaching, handling emails, taking prescription requests, registering patients, and performing some general administrative duties. You will receive full support.About usWe have 6 GP Partners and 5 salaried GPs, several trainee GPs, we have a practice nursing team, which consists of phlebotomist, HCAs, Nurse Associates and Practice Nurses. We work very closely with the PCN and the surgeries in the PCN. We have a population of 15000 patients over two sites. We are a friendly team that values, supports and develops their staff.DetailsDate posted21 August 2025Pay schemeOtherSalary£12.21 an hour Minimum Wage, not AFG, aligned to Rotherham scaleContractPermanentWorking patternFull-time, Part-time, Flexible workingReference numberA1937-25-0008Job locations70 Broom LaneRotherhamSouth YorkshireS60 3EWKimberworth Park Medical CentreLangdon RoadRotherhamSouth YorkshireS61 3QHJob descriptionJob responsibilitiesJob responsibilitiesTo undertake a variety of reception and administration duties to assist in the smooth running of the Practice and provide a high level of service to patients, doctors, nurses and other members of the Practice team.Main DutiesMake new and follow-up patient appointments in a timely manner using the IT system Receive and direct patients to the correct professional or serviceAct as chaperoneContact the interpretation service for patients as requiredMaintain accurate records of patient care in electronic format using the correct codesPrepare reception area for incoming colleagues, participate hand over between shiftsTake telephone messages and general enquiries, direct as necessary to GP Processincoming and outgoing correspondence, including managing workflow tasksManage all queries (including administrative queries) as necessary in an efficient mannerInput data into the patient's healthcare records as necessarySupport the team in the effective use of searches, audits and recallsBe aware of confidentiality and offer patients the opportunity to go to a confidentiality booth if they are distressed or imparting sensitive informationGeneralObserve health and safety guidelines at all timesParticipate in any training programme implemented by the PracticeAny other reasonable duties as necessary Job descriptionJob responsibilitiesJob responsibilitiesTo undertake a variety of reception and administration duties to assist in the smooth running of the Practice and provide a high level of service to patients, doctors, nurses and other members of the Practice team.Main DutiesMake new and follow-up patient appointments in a timely manner using the IT system Receive and direct patients to the correct professional or serviceAct as chaperoneContact the interpretation service for patients as requiredMaintain accurate records of patient care in electronic format using the correct codesPrepare reception area for incoming colleagues, participate hand over between shiftsTake telephone messages and general enquiries, direct as necessary to GP Processincoming and outgoing correspondence, including managing workflow tasksManage all queries (including administrative queries) as necessary in an efficient mannerInput data into the patient's healthcare records as necessarySupport the team in the effective use of searches, audits and recallsBe aware of confidentiality and offer patients the opportunity to go to a confidentiality booth if they are distressed or imparting sensitive informationGeneralObserve health and safety guidelines at all timesParticipate in any training programme implemented by the PracticeAny other reasonable duties as necessaryPerson SpecificationQualificationsEssential
  • GCSEs or equivalent qualifications with Grade B or above in English Excellent communication skills (Written and Oral)
ExperienceEssential
  • Experience of working in a GP practice (Reception/Admin)
  • IT skills (Systmone, microsoft, AccuRX)
  • Time Management and the ability to work to deadlines
  • Problem solving skills
  • Interpersonal skills
  • Planning and organising Job description
  • Ability to perform under pressure Initiative and adaptability Team working
  • Self-motivated
  • Flexibility to work in shift patterns
Desirable
  • Experience of working in a GP practice (Reception/Admin)
Person SpecificationQualificationsEssential
  • GCSEs or equivalent qualifications with Grade B or above in English Excellent communication skills (Written and Oral)
ExperienceEssential
  • Experience of working in a GP practice (Reception/Admin)
  • IT skills (Systmone, microsoft, AccuRX)
  • Time Management and the ability to work to deadlines
  • Problem solving skills
  • Interpersonal skills
  • Planning and organising Job description
  • Ability to perform under pressure Initiative and adaptability Team working
  • Self-motivated
  • Flexibility to work in shift patterns
Desirable
  • Experience of working in a GP practice (Reception/Admin)

NHS