Pensions Call Centre Agent

Sammons Group

  • County Durham
  • £24,000-26,000 per year
  • Permanent
  • Full-time
  • 2 months ago
Exciting opportunity to join one of the UK's largest and longest established pension funds, working within the Channel Services team. Be the first point of contact in the life cycle of the pension journey and look after the day to day scheme administration needs of members.Benefit from a hybrid working structure out of County Durham based offices c.3 days office based per week.About the role
  • Look after the day to day scheme administration needs of members
  • Deliver excellent quality of service
  • Receiving and handling internal and external telephone queries
About you
  • You will be customer focused and thrive in working in a fast paced evolving environment.
  • You will be passionate about doing a good job and be quality focused in your approach whilst being able to work to deadlines.
  • The ability to interact in both a professional and compassionate way through written and verbal communication is essential as you will need to communicate with both colleagues and members through various channels including telephone, email and post
  • Financial services experience or pensions knowledge would be advantageous but is not essential.
Please quote reference 97027If you know someone suitable for this role, share the word and through our referral scheme receive up to £250! for further details on our recommendation scheme. This is just one of the many roles we are working on at the Sammons Recruitment Group. Please visit our website for full details on all Permanent, Temporary and Contract career opportunities we are actively seeking candidates for. Recruiting on the basis of Talent, we are committed to supporting and promoting diversity in the workplace and consider all applications. Any salary advertised is for search purposes only. If you have not heard from us within 7 days you will have not been successful on this occasion, however, we would welcome your application for alternative vacancies.

Sammons Group