Payroll & Pension Administrator

NHS

  • Bishop Auckland, County Durham
  • £24,937-26,598 per year
  • Permanent
  • Full-time
  • 14 days ago
We are looking for an administrator to join our busy and friendly team. The successful candidate will have some experience in payroll and pensions processing and be able to demonstrate good IT skills.If you have the ability to work as part of a multi functioning team, then this is the perfect opportunity to progress your career within the payroll/pension world. Our Payroll and Pension team provides a comprehensive Payroll, Pensions, Expenses service to the Trust and its subsidiary company. We are passionate about providing high quality services, staff development and growing our talent. We understand that quality and accuracy are paramount and encourage our staff in their continued learning and development.Main duties of the jobThis is an opportunity to work within the Payroll and Pension Team supporting the delivery of monthly and weekly payroll and pension service to the Trust and its subsidiary company, CDD Services.Duties include creating, updating and maintaining ESR pay records. You will undertake the data loading of monthly and weekly payments for additional duties. You will be involved in the local administration of the NHS Pension Scheme such as processing retirements, opt outs and maintenance of the pension membership records. You will create and maintain NEST pension membership records.About usIf you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager.You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks.We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented.Full Job Descriptions can be found in the adverts supporting documents.Over reliance on AI-generated content is discouraged and may diminish the applicant's chances of success.For the most up-to-date information on visa requirements and eligibility, please check online to determine whether you can apply.From April 9th 2025 - Healthcare assistants - You must have a minimum of two years of experience working within the NHS as a HCA for the Trust to consider sponsorship (we will only consider sponsorship if you meet this criteria and have a current visa expiring within 3 months).DetailsDate posted19 August 2025Pay schemeAgenda for changeBandBand 3Salary£24,937 to £26,598 a year per annum pro rataContractPermanentWorking patternFull-time, Flexible workingReference numberC9439-2526-0534Job locationsBishop Auckland General HospitalCockton Hill RoadBishop AucklandCounty DurhamDL14 6ADJob descriptionJob responsibilitiesWorking with colleagues, you will complete all NHS Pensions documentation for all pension events such as retirement, transfers and increasing benefits.Process all joiners and leavers for NEST pension.Undertake Pensions Online (POL) maintenance of member records.Deal with queries and requests from Trust employees about pay or pension and signpost accordingly.Deal with queries on member records from NHS Pensions.Support the Payroll and Pensions Systems Administrator with the Trust electronic submission of additional duty hours for staff not on Health Roster and Medical Bank booking system to Electronic Staff Register (ESR) system using ESR upload process (web adi).Access hub reports from NHS Pensions from ESR interface and for data management.Complete assignment changes in ESR for new and existing emplyees.Process Attachment of Earnings orders and check for accuracy.Assist with pension and earnings regular or ad-hoc projects such as Census data, TRS and Pension Saving Statements, Rebanding, Auto enrolment. Job descriptionJob responsibilitiesWorking with colleagues, you will complete all NHS Pensions documentation for all pension events such as retirement, transfers and increasing benefits.Process all joiners and leavers for NEST pension.Undertake Pensions Online (POL) maintenance of member records.Deal with queries and requests from Trust employees about pay or pension and signpost accordingly.Deal with queries on member records from NHS Pensions.Support the Payroll and Pensions Systems Administrator with the Trust electronic submission of additional duty hours for staff not on Health Roster and Medical Bank booking system to Electronic Staff Register (ESR) system using ESR upload process (web adi).Access hub reports from NHS Pensions from ESR interface and for data management.Complete assignment changes in ESR for new and existing emplyees.Process Attachment of Earnings orders and check for accuracy.Assist with pension and earnings regular or ad-hoc projects such as Census data, TRS and Pension Saving Statements, Rebanding, Auto enrolment.Person SpecificationSpecial Skills & KnowledgeEssential
  • Developed skills and knowledge in the use of IT systems.
  • Possess good communication skills.
  • Ability to organise and prioritise workload to meet competing demands.
  • Ability to be self-motivated and agile and contribute to problem solving.
  • Produce timely and accurate work.
  • Interpret and apply varied policy and procedure.
  • Attention to detail.
  • Keyboard skills.
Desirable
  • Working knowledge of user functionality and requirements of Pensions Online.
  • Administration of a public sector pension scheme.
  • Workplace pension Auto enrolment regulations.
  • Working knowledge of statutory payroll calculations and deductions.
  • Working knowledge of Payroll user functionality in ESR including web adi process and BI(Business Intelligence tool).
Special RequirementsDesirable
  • Able to travel across Trust sites to meet the requirements of the post.
  • Deliver training and participate in awareness sessions about NHS payroll or pension matters such as roadshows and other Trust events.
ExperienceEssential
  • Worked in payroll/pensions /financial services function.
  • IT Literacy essentially Microsoft Word & Excel.
  • Delivering high standard of Customer Care.
  • Worked within a busy team facing competing demands and pressures.
Desirable
  • Experience of working within NHS payroll/pensions/financial services.
  • Administering the NHS Pension Scheme regulations and processing requirements.
  • Working knowledge of NHS Terms & Conditions.
QualificationsEssential
  • NVQ Level 3 in Payroll/Pensions/Business Admin or equivalent experience gained through work experience.
  • Minimum 5 GCSE (Grade C/4) or equivalent qualification, or equivalent knowledge gained through work experience.
  • Recognised IT Qualification or equivalent knowledge gained through work experience.
Desirable
  • Other financial services training.
Person SpecificationSpecial Skills & KnowledgeEssential
  • Developed skills and knowledge in the use of IT systems.
  • Possess good communication skills.
  • Ability to organise and prioritise workload to meet competing demands.
  • Ability to be self-motivated and agile and contribute to problem solving.
  • Produce timely and accurate work.
  • Interpret and apply varied policy and procedure.
  • Attention to detail.
  • Keyboard skills.
Desirable
  • Working knowledge of user functionality and requirements of Pensions Online.
  • Administration of a public sector pension scheme.
  • Workplace pension Auto enrolment regulations.
  • Working knowledge of statutory payroll calculations and deductions.
  • Working knowledge of Payroll user functionality in ESR including web adi process and BI(Business Intelligence tool).
Special RequirementsDesirable
  • Able to travel across Trust sites to meet the requirements of the post.
  • Deliver training and participate in awareness sessions about NHS payroll or pension matters such as roadshows and other Trust events.
ExperienceEssential
  • Worked in payroll/pensions /financial services function.
  • IT Literacy essentially Microsoft Word & Excel.
  • Delivering high standard of Customer Care.
  • Worked within a busy team facing competing demands and pressures.
Desirable
  • Experience of working within NHS payroll/pensions/financial services.
  • Administering the NHS Pension Scheme regulations and processing requirements.
  • Working knowledge of NHS Terms & Conditions.
QualificationsEssential
  • NVQ Level 3 in Payroll/Pensions/Business Admin or equivalent experience gained through work experience.
  • Minimum 5 GCSE (Grade C/4) or equivalent qualification, or equivalent knowledge gained through work experience.
  • Recognised IT Qualification or equivalent knowledge gained through work experience.
Desirable
  • Other financial services training.

NHS