Air Export Operator

First Choice Staff

  • West London
  • Permanent
  • Full-time
  • 21 days ago
We have a great opportunity for an Export Customer Operations Agent to work for a medium size freight forwarder.Experienced Air Exports Operator with excellent Customer service skills, Strong written and verbal communication skills, Good Start to Finish Air Export experience required for the role.Main Responsibilities:Domestic and International freight forwarder for the transport of time-Critical, temperature sensitive biological & pharmaceutical shipments.
· To prepare and present quotes for Air consignments.
· To provide Customer Service Excellence for both verbal and written communications.
· Complete assigned tasks within agreed timeframes.
· Complete bookings and sales according to both Customer & client timescales.
To ensure data & security integrity of both Customer & client information is always controlled.
· Co-ordinate with other offices & Groups.
· Co-ordinate transport with both UK & Overseas approved strategic service partners.
· To provide guidance on appropriate paperwork for customs clearance.
Prepare & co-ordinate all forms of freight documentation including airway bills, Shipping Certificates, Health Certificates, Import & Export Licenses, Customs Entry Documentation and any other supporting shipping documentation.
· Prepare & complete Customs Control submissions for Imports & Exports.
· To work with all types of cargo and all necessary associated tasks.
To use company vehicles on occasion to deliver and collect paperwork and or shipments.
· To undertake any training courses required to understand and complete job tasks.
· To co-ordinate Group project tasks as and when directed.Hours: Monday-Friday 08:00-17:30 (1 Hour Lunch) Start time can be slightly flexible
Salary: depending upon experiencePlease forward CVs to sue.stone@firstchoiceuk.com· If you do not hear from us within 7 days then your application has been unsuccessful.
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First Choice Staff