Receptionist

BMW Group Retail

  • Colchester, Essex
  • Permanent
  • Full-time
  • 1 day ago
Group1 Colchester is looking for a Receptionist.Your roleIn this customer facing role you will be the first point of contact for all customers that come through our doors. You will have excellent communication, great organisational skills, and the ability to create a warm and welcoming environment. As part of a successful, global automotive group, you'll broaden your experience across both sites and brands. And with the right support from us, you'll be able to progress as high as you can aim.What you'll do day to day
  • Greet and welcome customers and visitors in a friendly and professional manner
  • Accurately record calls & visits, and relay messages in timely manner
  • Perform general administrative duties, such as managing emails and handling customer enquiries
  • Manage customer waiting area and showroom, ensuring a clean and welcoming environment
  • Provide support with additional tasks as required to ensure smooth business operations
Your profile
  • Don't worry about ticking off every single skill here − if you care about delivering great experiences as much as we do, we want to hear from you.
  • Demonstrated experience in a customer service role, with the ability to consistently deliver a positive customer experience
  • Strong communication and interpersonal skills, with a friendly and professional manner
  • Proven ability to multitask and perform well under pressure
  • Excellent organisational skills, with strong attention to detail
  • IT literate with proficiency in Microsoft Office and the ability to quickly learn new systems
We value diversity and believe it strengthens our team. If you don't meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.Rewards
  • Enjoy 33 days of annual leave (including bank holidays) to rest and recharge
  • Save money every day with our exclusive retail discounts
  • Drive a great deal with discounts on new and used cars, plus servicing offers
  • Plan for the years ahead with our company pension scheme
  • Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter
  • Commute for less with our cycle-to-work scheme
  • Prioritise your wellbeing with dedicated support for you and your family
  • 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
  • Make a difference with a paid day to volunteer in your community
  • Invest in your future with our company share purchase plan
  • Earn financial rewards when you refer a friend to join the team
  • Keep learning and growing with our training and development opportunities for everyone.
  • Life assurance with the option to increase cover
  • We're open to flexible working options - just ask

BMW Group Retail