Receptionist

NHS

  • Clacton-on-Sea, Essex
  • £12.21 per hour
  • Permanent
  • Part-time
  • 4 days ago
Clacton Community Practices are recruiting for a receptionist to join Kennedy Way Medical Centre for 27.5 hours per week.The successful candidate will be responsible for undertaking a wide range of reception and administrative duties and the provision of general support to the multidisciplinary team. You will act as a point of contact for patients, the distribution of information, messages and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers.General practice is a challenging environment that requires a calm and caring approach with the ability to work under pressure. The ideal candidate will be a highly motivated team player who has customer service/patient experience and offers excellent communication skills.Main duties of the job
  • greeting and directing patients,
  • patient registration,
  • booking appointments,
  • processing of information (electronic and hard copy) and
  • assisting patients as required.
About usWe are part of Ranworth Primary Care Network, which is comprised of Caradoc Surgery, Ranworth Surgery in Clacton-on-Sea, Green Elms Health Centre in Jaywick and Kennedy Way Medical Centre in Holland on Sea. We have a diverse patient population, of around 32,000 and all practices work on SystmOne.DetailsDate posted28 August 2025Pay schemeOtherSalary£12.21 an hourContractPermanentWorking patternPart-timeReference number28916Job locationsKennedy WayClacton on SeaEssexCO15 4ABJob descriptionJob responsibilitiesIf you would like to find out more information about this role, please see the attached job specification. Job descriptionJob responsibilitiesIf you would like to find out more information about this role, please see the attached job specification.Person SpecificationExperienceEssential
  • Ability to work in a polite, confidential and discreet manner, respecting patients and colleagues at all times.
  • Experience of working with the general public, being sensitive and empathic in distressing situations.
  • Ability to work as part of a team.
  • Strong IT and administration skills, with a high level of accuracy and attention to detail.
  • Some flexibility is required, as you will sometimes need to work additional or alternative hours to cover for colleagues.
Desirable
  • Previous medical or healthcare receptionist experience is desirable.
Person SpecificationExperienceEssential
  • Ability to work in a polite, confidential and discreet manner, respecting patients and colleagues at all times.
  • Experience of working with the general public, being sensitive and empathic in distressing situations.
  • Ability to work as part of a team.
  • Strong IT and administration skills, with a high level of accuracy and attention to detail.
  • Some flexibility is required, as you will sometimes need to work additional or alternative hours to cover for colleagues.
Desirable
  • Previous medical or healthcare receptionist experience is desirable.

NHS