
Temporary Call Handler
- Knaresborough, North Yorkshire
- Temporary
- Full-time
Location: Knaresborough, HG5
Start: ASAP - Ongoing
Pay Rate: £12.21 + Holiday Pay + Office Angels BenefitsWhat You'll Do:
- Handle lots of inbound calls from customers, ensuring each call is managed with care and efficiency. 📞
- Take detailed messages and add them to the system accurately. 📝
- Liaise effectively with various teams to address customer needs, whether it's booking an engineer or responding to fire alarm queries (even when there's no fire!). 🔧🚨
- Maintain a calm and professional demeanour, even during high-pressure situations. 💪
- A proactive communicator with excellent listening skills. 🗣️
- Able to multitask and manage time effectively, especially during busy periods.
- Comfortable working in a fast-paced environment where every call counts.
- Detail-oriented and organised, ensuring all information is captured accurately.
- Direct employment with Office Angels - we're here to support you every step of the way
- Eye care vouchers and contributions toward glasses for VDU use
- Expert support in finding permanent roles and preparing for interviews
- Weekly pay - every Friday!
- Optional pension scheme with employer contributions
- Easy online timesheet management
- 28 days paid annual leave (accrued weekly)
- FREE access to LinkedIn Learning - thousands of courses to boost your skills