Configuration Engineer Level 1
- Birmingham
- £23,907 per year
- Temporary
- Full-time
- An inclusive workplace
- Excellent package: solid basic and company benefits
- Hybrid working & core hours in line with role requirements
- Career development and life-long learning opportunities
- Opportunity to join Europe's largest privately-owned IT Company
- Aligned to all Configuration service production areas and break/fix imaging services.
- To test and configure a variety of products, to the customer's specific requirements when expressed, within the agreed group timescales.
- To test and configure a variety of products to the manufacturers written instructions, ensuring satisfactory operation.
- Assisting others pro-actively or upon request to ensure service levels and efficiency is maintained.
- To escalate to Supervisor/Management any non-conformances within the agreed timescales.
- To capture all required build data and status updates, onto the relevant business system that supports that service.
- To undertake Health and Safety activities commensurate with post and or SCC Group Health and Safety Policy.
- To Maintain working area and ensure that all company property is handled with care.
- Ability to handle equipment of varying weights and sizes, in line with manual handling guidelines and training provided.
- Working to Key Performance Indicator's (KPI's) varying dependant on configuration, order type and weight of items.
- To assist the Configuration Manager in the daily running of the Commissioning Complex, through the above and any other duties as necessary.
- To adhere to the Configuration Centres ISO accreditations standards that supports this job role function.
- Responsible to Quality Assure (QA) own work.
- Trained to the relevant level to support the configuration of server technology.
- BTEC/NVQ in PC/Information Technology or equivalent qualification.
- CompTIA A+ or demonstratable ability / experience in handling IT equipment in a similar role / capacity.
- Strong analytical and problem-solving skills with attention to detail.
- Strong organizational skills and ability to manage multiple priorities in a fast-paced environment.
- Demonstrated ability to work effectively in a team environment.
- Ability to adapt to changing technologies and learn new systems quickly.
- Experience with server upgrades/configuration.
- Ability to follow documented procedures with precision and process in a timely manner.