
Internal Sales
- West Midlands
- £25,000-30,000 per year
- Permanent
- Full-time
- Receiving and processing customer orders onto internal CRM system.
- Actively upselling/promoting offers or products on sale to maximise sales.
- Preparing quotes based on clients’ needs.
- Provide a high level of customer service.
- Supporting external sales engineers.
- Liaising with clients using various methods to answer any questions or provide technical support in a timely manner.
- Taking responsibility for the full orders process.
- Provide occasional support to Trade Counter staff (occasionally needed this could involve goods in and despatch).
- Attend clients’ sites when required.
- Experience in previous customer service or internal/external sales roles is essential.
- Mechanically minded – ideally of hydraulic/pneumatic equipment.
- Strong IT skills (Microsoft Office – word, Excel)
- 5 GCSEs grade C or above – Numeracy and English.
- Strong communication skills both written and verbally.
- Good team player happy to support other parts of the business.
- Able to work under pressure and priorities work load.
- Hungry to learn more about Hydraulic/pneumatic equipment.
- Full UK driving licence.