Client Partner – Strategic Accounts

NSC Global

  • London
  • Permanent
  • Full-time
  • 2 months ago
OverviewAbout usNSC Global is a leading global IT services provider with over 27 years of excellence. We are focused on becoming the number one partner of choice for Global IT Services with a strategic vision of growing the business to $1 billion dollars in revenue.We are seeking a Client Partner (CP) to lead and manage end-to-end relationships across our most strategic enterprise accounts. Including global brands, with a focus on both direct and indirect channel engagements.As a Client Partner, you will act as the primary senior contact for your assigned accounts, with full accountability for the relationship, growth strategy, and client satisfaction. You’ll work cross-functionally across sales, delivery, and solution teams to ensure we are delivering exceptional value to our clients while driving long-term revenue growth.This is a senior-level opportunity requiring commercial acumen, strategic thinking, and strong stakeholder management.Responsibilities
  • Own and manage the full client relationship for assigned strategic accounts.
  • Act as the senior escalation point and trusted advisor to client stakeholders, including C-level decision-makers.
  • Develop and execute comprehensive account plans to drive growth and maximize client value.
  • Lead customer engagement strategies, including proposal development, contract negotiations, and renewals.
  • Identify and pursue opportunities to expand services across existing accounts, including cross-sell and up-sell initiatives.
  • Coordinate across internal teams (sales, delivery, pre-sales, and marketing) to ensure smooth execution and delivery.
  • Report on account performance, forecasting, pipeline, and growth initiatives to the Sales Director.
  • Represent the voice of the customer internally to influence service development and innovation.
  • Drive executive business reviews (QBRs) and ensure customer success metrics are achieved.
  • Contribute to overall sales strategy and best practices for managing large, complex accounts.
Qualifications
  • Proven experience managing large enterprise accounts in IT services, consulting, or technology sectors.
  • Strong understanding of direct and indirect sales channels and how to maximize performance across both.
  • Demonstrated success in driving account growth, customer satisfaction, and long-term retention.
  • Commercially minded with the ability to negotiate, influence, and deliver strategic value.
  • Exceptional stakeholder management skills and ability to operate at senior/executive levels.
  • Strong presentation and communication abilities; able to synthesize complex topics for a broad audience.
Desirable Attributes
  • Strategic thinker with a hands-on, delivery-focused approach.
  • Ability to build credibility quickly with both internal teams and external clients.
  • Comfortable navigating matrixed environments and collaborating across functions.
  • Motivated by growth, with a focus on outcomes and client success.
  • Familiarity with global enterprise accounts, especially in sectors such as automotive, professional services, and industrial technology.
Why Join Us?This is an opportunity to join a growing, fast-paced company during an exciting phase of expansion. You will have the autonomy to shape your accounts, influence strategic decisions, and be part of a high-impact team delivering cutting-edge IT service solutions to global clients.

NSC Global