Patient Flow Co-ordinator

NHS

  • Grimsby, Lincolnshire
  • £26,416-28,182 per year
  • Permanent
  • Full-time
  • 6 hours ago
Community Inpatient Unit (CIU) provides Rehabilitation, Re-ablement and recovery interventions for adults in North East Lincolnshire. The service will promote faster recovery from illness, prevent unnecessary acute hospital admissions and premature admissions to long-term care, support timely discharge from hospital and maximise independent living wherever possible. Multi-professional staff will collaborate with individuals to ensure they achieve their full potential in terms of their level of independence, health, and wellbeing.Main duties of the jobJob Title: Patient Flow Co-ordinatorBased: Community Inpatient Unit, GrimsbyHours: 37.5 hrs per weekSalary: Range 4 £26,416 - £28,182 per annum - Fixed point.The post holder will work within CIU supporting patient flow both in and out of the unit, this includes facilitating daily planning of appropriate admissions into the Unit and safe discharges out.This role is crucial to delivering safe patient care and flow throughout the system. You must be able to work both independently and as a member of the multi-disciplinary teamThe patient flow coordinator will provide support to the MDT in dealing with general administrative tasks in order to free up valuable nursing, social worker and therapy time to avoid delays and improve the patient experience.About usCare Plus Group is an employee owned Social Enterprise, established in 2011 to deliver NHS community health and social care services and employ over 800 people. A key feature of our organisation is the positive culture we have developed which is based on valuing, trusting, engagement, and involvement of our staff.We consistently deliver high quality innovative services across NE Lincolnshire, reflected in an ongoing above 95% customer satisfaction feedback. Our services have received national recognition/commendations and Awards including winning a national HSJ award in November 2021. We hold the highest possible standard of ISO accreditation and are committed to reducing our carbon footprint.We offer excellent terms and conditions including optional membership to a contributory pension scheme, Independent Provider closed access to the NHS pension scheme, lease cars, a full induction programme and an extensive range of CPD/development opportunities. We recognise continuous service from partner Health and Care organisations for the purposes of annual leave entitlement.We are a supportive employer and operate in a way which supports family friendly and flexible working. CPG is an equal opportunities employer, committed to safeguarding the welfare of vulnerable adults and expect the same commitment from all staff and volunteers. As a Disability Confident employer, we will interview all disabled candidates who meet the essential criteria.DetailsDate posted03 September 2025Pay schemeOtherSalary£26,416 to £28,182 a year You will be appointed at a fixed point within the rangeContractPermanentWorking patternFull-timeReference numberB9814-25-214Job locationsCommunity Inpatient UnitPeterhouse RoadGrimsbyDN34 5UXJob descriptionJob responsibilitiesThe job description is attached as a separate document with the person specification - please refer to this for more information. Job descriptionJob responsibilitiesThe job description is attached as a separate document with the person specification - please refer to this for more information.Person SpecificationExperienceEssential
  • Proven experience of working in a health and/or social care environment
  • Experience of working in a Multi-disciplinary environment
  • Knowledge of use of databases
Desirable
  • Experience of working with people with varying levels of communication skills/abilities
  • Evidence of continual professional and personal development
  • Knowledge of SystmOne
Skills and KnowledgeEssential
  • Knowledge of the principles of enablement and self-care principle
  • Ability to express self clearly and accurately both in writing and orally
  • Ability to maintain accurate and up to date records
  • Effective communication skills
  • Demonstrate ability to communicate to service users, families and carers on sensitive issues
  • Effective IT skills including use of M365 applications, including but not limited to Excel, PowerPoint, Outlook and Word
  • Ability to establish and maintain effective working relationships at all levels and with a wide range of internal/external agencies
  • Understanding and ability to maintain confidentiality, Data Protection and Caldicott
  • Know when to make decisions within delegation and know when to seek advice and guidance
  • Ability to contribute to planning, co-ordination and monitoring of services
OtherEssential
  • Ability to rearrange and prioritise workload to meet the needs of the service
  • Willing to undertake appropriate professional development
  • Ability to demonstrate commitment to CPG core values
  • Flexible working that may include occasional weekends to meet the needs of the service
QualificationsEssential
  • Literacy and numeracy skills minimum Level 2
  • NVQ 3 in business administration or equivalent
  • IT qualification such as ECDL or extensive demonstrable experience of using IT software
Person SpecificationExperienceEssential
  • Proven experience of working in a health and/or social care environment
  • Experience of working in a Multi-disciplinary environment
  • Knowledge of use of databases
Desirable
  • Experience of working with people with varying levels of communication skills/abilities
  • Evidence of continual professional and personal development
  • Knowledge of SystmOne
Skills and KnowledgeEssential
  • Knowledge of the principles of enablement and self-care principle
  • Ability to express self clearly and accurately both in writing and orally
  • Ability to maintain accurate and up to date records
  • Effective communication skills
  • Demonstrate ability to communicate to service users, families and carers on sensitive issues
  • Effective IT skills including use of M365 applications, including but not limited to Excel, PowerPoint, Outlook and Word
  • Ability to establish and maintain effective working relationships at all levels and with a wide range of internal/external agencies
  • Understanding and ability to maintain confidentiality, Data Protection and Caldicott
  • Know when to make decisions within delegation and know when to seek advice and guidance
  • Ability to contribute to planning, co-ordination and monitoring of services
OtherEssential
  • Ability to rearrange and prioritise workload to meet the needs of the service
  • Willing to undertake appropriate professional development
  • Ability to demonstrate commitment to CPG core values
  • Flexible working that may include occasional weekends to meet the needs of the service
QualificationsEssential
  • Literacy and numeracy skills minimum Level 2
  • NVQ 3 in business administration or equivalent
  • IT qualification such as ECDL or extensive demonstrable experience of using IT software

NHS