
Sales Administrator
- Stoke-on-Trent
- £25,000-30,000 per year
- Permanent
- Full-time
- Respond promptly to customer enquiries via phone, email, and shared inboxes
- Prepare and issue accurate quotations for existing clients
- Set up and manage customer accounts using internal systems
- Input and process new orders efficiently
- Monitor and follow up on order progress to ensure timely delivery
- Conduct regular "keeping-in-touch" calls with active and lapsed clients
- Strong organisational skills and a keen eye for detail
- Proficient IT skills, especially with Microsoft Office
- Excellent communication skills - both written and verbal
- Ability to work independently and collaboratively within a small team environment