Technical Writer

CDP Global

  • London
  • £39,525-50,000 per year
  • Permanent
  • Full-time
  • 1 month ago
About CDPCDP is a global non-profit that runs the world’s environmental disclosure system for companies, cities, states and regions. Founded in 2000 and working with more than 590 investors with over $110 trillion in assets, CDP pioneered using capital markets and corporate procurement to motivate companies to disclose their environmental impacts, and to reduce greenhouse gas emissions, safeguard water resources and protect forests. Over 14,000 organizations around the world disclosed data through CDP in 2021, including more than 13,000 companies worth over 64% of global market capitalization, and over 1,100 cities, states and regions. Fully TCFD aligned, CDP holds the largest environmental database in the world, and CDP scores are widely used to drive investment and procurement decisions towards a zero carbon, sustainable and resilient economy. CDP is a founding member of the Science Based Targets initiative, We Mean Business Coalition, The Investor Agenda and the Net Zero Asset Managers initiative. Visit or follow us @CDP to find out more.About the Team:The Product owner team define the product roadmap, prioritization and requirements for their product or product portfolio. We work very closely with Data and Engineering to deliver the Products using an agile framework.About this role:The Technical Writer will create and maintain clear, accurate, and user-focused internal documentation across CDP's product portfolio. This includes technical documentation covering logic, configuration, setup processes, process maps, and release notes. A key focus of this role is reviewing and improving existing documentation to ensure consistency and usability.What you will do:
  • Plan and prioritise documentation by working with product owners, designers, developers, and QA engineers to identify documentation needs or gaps, and understand features
  • Write clear, user-focused documentation for product features, configurations, system logic, and internal processes using visuals (diagrams or videos) where relevant
  • Review, revise, and restructure outdated material to ensure clarity, accuracy, and consistency with current features, updates and tone and style
  • Maintain internal knowledge hub to support ongoing development and team collaboration including audits and tracking revisions and versions
  • Review and improve content from feedback or usability testing with stakeholder teams
  • Communicate progress, raise blockers, and clarify priorities with the Senior Technical Writer
Actively contribute to an effective and engaged team, clear on its purpose and contribution, by:
  • Ensuring you know what is expected of you, through regular 1:1’s, having clear objectives in place, and participating in open and honest performance and development conversations
  • Ensuring a respectful and inclusive workplace, where team members communicate openly, share knowledge so it can be used, and respect difference
  • Living the CDP Values and demonstrating the behaviours appropriate to your position
Internal stakeholders include: Product, Customer Success, Revenue, Disclosure content, Marketing and Communications, Finance, Legal, Growth, and PolicyExternal stakeholders include: Companies (Disclosers, Requestors), Financial Institutions, Governments (Cities and States and Regions), Indices, NGO’s, and AcademicsWe’re looking for:
  • Proven experience as a Technical Writer in a product-led or technical organisation
  • Comfortable working in a developing documentation function with evolving processes and standards
  • Ability to manage your own documentation tasks and timelines with minimal supervision
  • Excellent communication and collaboration skills, with the ability to work effectively with all levels
  • Familiarity with tools such as Notion, Loom, Figma, or any image editing or diagramming tool
  • Understanding of documentation best practices, content structure, and user experience principles
  • Comfortable creating visual content (e.g., diagrams, charts) and using video tools for walkthroughs
Before you apply :We’ll only use the information you provide to process your application. For more details on how we use your information, see our . By uploading your CV and covering letter, you are permitting CDP to use the information you have provided for recruitment purposes.How to apply:Please upload your CV & cover letter in the application form.The salary banding for this role is £39,525 - £50,000This is a hybrid role, candidates will need to live within a commutable distance of the London office and be comfortable with 2 days in the office per week.CDP have regional offices and local partners spanning 50 countries. There are now companies, cities, states and regions from over 90 countries disclosing through CDP on an annual basis.Find out more

CDP Global