
Events & Groups Sales Manager
- London
- Permanent
- Full-time
- The Events and Groups Sales Manager will be responsible for maximising groups and M & E revenue, hotel profit and customer satisfaction goals be developing and implementing M & E Sales strategies, including proactive selling techniques, diary management and pricing strategy across various segments . You will be an experienced and highly driven individual with strong commercial and analytical skills to direct the M & E team and Revenue Management team as to the perfect M & E business.
- The key focus will be on non residential and social business.
- You will liase with prospective clients to understand their needs and preferences and will create customised packages and proposals for clients along with conducting comprehensive site visits.
- You will maintain strong relationships with Event Planners and will identify future business opportunities where possible.
- You will participate in monthly forecasting and conversion conversations brining input from a sales perspective.
- You will develop action plans for Event Sales along with objectives and strategies to meet each of the segments.
- You will stay up to date with industry trends and competitor activity.
- You will ensure collaboration with other departments within the hotel to ensure the seamless execution of events.
- You will play a part in providing guidance and support to other team members and will assist in overall team development.
- You will ensure that exceptional customer service is provided at all times.
- Proven experience within 4 or 5 star hotels in a similar sales role.
- Familiarisation with Salesforce, Delphi and Opera desired.
- You will have excellent communication and interpersonal skills
- You will have a strong sales acumen with the ability to understand and negotiate contracts
- You will be able to maintain a pipeline of prospective business opportunities
- You will have a high level of attention to detail and a positive attitude towards teamwork.
- You will have a passion for hospitality and for making every event a success.
- Competitive salary
- 28 days Holiday per annum including Bank Holidays increasing with long service
- Complimentary hot meals, salad bar and unlimited beverages provided daily
- Recommend a Friend Scheme of up to £500 per friend recommended.
- Annual complimentary night stays within our hotels
- Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
- Access to a discount platform for all of the most popular stores and outlets
- Auto enrolment into our company pension scheme
- Regular social events across all hotels
- Annual company recognition events held in January each year
- Wellbeing champions across all of our hotels
- Access to our company doctor for medical appointments and occupational health support
- Access for all hosts to our online learning platform Edwardian Academy
- Opportunities for promotion and a wide range of training programs to support your development