Delegate Experience Specialist

Currys

  • Birmingham Dunlop, East Ayrshire
  • Permanent
  • Full-time
  • 1 day ago
Delegate Experience Co-OrdinatorCurrys Academy - Fort Dunlop, Birmingham
Permanent
Full Time
Grade 3At Currys we're united by one passion: to help everyone enjoy amazing technology. As the UK's best-known retailer of tech, we're proud of the service our customers receive - and it's all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.To support with the co-ordination of Learning activities, including managing bookings, invitations, attendance and reporting.Focus on the transition from onboarding to induction (candidate to colleague), enabling Currys retail colleagues to attend their Induction course, either Virtually or at The Academy: Fort Dunlop Campus, on day one of their employment.Working Mon-Fri at the following hours:
  • Mon - Thurs 8.30 - 5.30 (Fort Dunlop)
  • Fri 9 - 12 (Remote)
Role overview:As part of this role, you'll be responsible for:
  • Management of colleague invites, joining instructions and attendance reporting for Learning courses, both face to face and Virtual courses
  • Work closely with HRSS team to provide details of courses, dates and course capacity
  • To provide administrative support to the Learning courses, including preparation of all learning material, trainer tools and Learner documentation
  • Responsible for raising and authorising all Induction related Purchase Orders via our internal system
  • Responsible for the daily operational upkeep of the Academy environment including reporting and arranging any necessary maintenance work, completing weekly and monthly H&S and Fire Regulatory checks and ensuring that communal areas are clean and tidy at all times
  • Management of meeting requests for Fort Dunlop including:
  • Allocation of meeting room
  • Visitors' information
  • Visitors' parking
  • Completion of Ad Hoc tasks and duties at the request of the Academy Manager
You will need:
  • Maintains exceptionally high personal & professional standards
  • Excellent verbal and written communication skills
  • Skilled user of Microsoft Excel including VLOOKUP, Pivot tables and other formulas
  • Excellent organisational skills with great attention to detail
  • Experience of managing room bookings for a company workspace
  • Excellent time management skills
  • Ability to multi-task
  • Solution focussed
  • High personal and professional standards
  • Positive, passionate, resilient
  • Strong team ethic
  • Friendly, confident and articulate
We know our people are the magic ingredient in our success. That's why we reward you with benefits that go deeper than just the day-to-day. Benefits that work for you, your lifestyle and your career. They include Company Pension Scheme, Discretionary/Performance based bonus and Colleague Discounts.Beyond that, we'll be with you every step of the way, enabling you to get the most out of your role, grow your skills your way, and see your career develop in the way you want. Be part of our talented People, Communications and Sustainability team and unbox your passion at the UK's best-known retailer in tech.Why join us:Join our team and we'll be with you every step of the way, helping you develop the career you want with new opportunities, on-going training and skills for life.Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we're in a position to make a real impact on people and the planet.Every voice has a space at our table and we're committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email and we'll do our best to help.

Currys