
Project Coordinator
- Staplehurst, Kent
- £35,000-40,000 per year
- Permanent
- Full-time
- Handle customer enquiries related to project and new builds, such as piped gas systems and cages
- Prepare quotes and estimates for customers, ensuring accuracy and professionalism
- Utilize in-house CAD software to create planned drawings for project proposals
- Collaborate with the Project Manager to refine project designs and ensure they meet customer requirements
- Liaise with Sales Territory Managers, Veterinary Equipment Consultants and Sales personnel to gather essential information for quotations
- Ensure professional quotations align with the company’s standards and meet customer expectations
- Engage with customers, site agents and project managers at customer sites to coordinate installation time scales, ensuring expectations are understood
- Monitor and oversee various aspects of the installation process to ensure smooth execution, dealing with ad-hoc changes in a professional and speedy manner
- Maintain accurate and up-to-date records of project progress
- Plan and organise the Installation Calendar, ensuring all relevant parties have been notified in advance of planned jobs
- Maintain regular contact with end-user customers throughout the duration of the project
- Manage customer queries in a timely and effective manner to ensure customer satisfaction
- Contact sites prior to the attendance of Installation Teams to ensure site readiness and logistics of team attendance, such as parking permits
- Manage stock returns in accordance with company guidelines and procedures
- Collaborate with Stock Coordinator to ensure stock availability and equipment allocations for projects
- Liaise with Accounts Team, Sales Administrators, Territory Managers and Veterinary Equipment Consultants to ensure payments terms are set and adhered to
- Ensure delivery dates on orders are reflective of the Installation Calendar
- To assist with the oversight of the Installations Team in the absence of the Project Manager
- Observe and follow company Health & Safety rules and regulations
- Experience with project management or a related field (preferred)
- The ideal candidate will be enthusiastic, highly organised and a good team player who is able to work to strict deadlines with good attention to detail
- Self-motivated with the ability to solve problems
- Exceptional time management and verbal/written communication skills
- Technical skills; Microsoft Office 365 and adept in learning new skills
- Previous experience with Autodesk REVIT CAD or similar experience an advantage
- Project planning and coordination skills
- Excellent monitoring and reporting skills
- Competitive annual salary (experience dependant)
- Contributory Pension scheme
- Excellent opportunities to train and progress
- Fixed term contract, 40 hours per week, Monday to Friday
- Countryside-based head office
- On-site car parking
- 33 holiday days per year (inc. bank holidays)
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