German Speaking Customer Service Administrator

Euro London Appointments

  • Amersham, Buckinghamshire
  • £33,000 per year
  • Permanent
  • Full-time
  • 2 days ago
German Speaking Customer Service AdministratorLocation: Amersham, Buckinghamshire (office-based)
Salary: £33,000 + 5% discretionary bonus
Contract: Permanent
Hours: Monday to FridayWe are seeking a German Speaking Customer Service Administrator to join a busy and collaborative customer service team based in Buckinghamshire. This is a fantastic opportunity for someone with strong language skills and experience in order processing who thrives in a fast-paced, detail-oriented environment.The RoleYou will play a key part in ensuring that customer orders are processed accurately and delivered on time, supporting customer satisfaction and operational efficiency. This role involves day-to-day coordination of orders, problem-solving delivery issues, and working closely with colleagues to continuously improve processes.Key Responsibilities
  • Accurately process customer orders in line with company procedures and service standards.
  • Monitor and track orders through to delivery, proactively resolving issues to maintain strong On Time Delivery (OTD) performance.
  • Liaise with internal teams to support smooth order fulfilment and ensure high levels of customer satisfaction.
  • Participate in daily team meetings to review performance metrics and contribute to continuous improvement initiatives.
About You
  • Fluent in German and English (written and spoken).
  • Previous experience in an order management, customer service, or similar operations role.
  • Confident using ERP and CRM systems (e. g. , Oracle, Salesforce) along with MS Office (Excel, Word, Outlook).
  • Strong organisational skills, attention to detail, and ability to thrive in a fast-paced environment.
What’s on Offer
  • Competitive salary of £33,000 + 5% bonus.
  • Office-based role with full training and ongoing support.
  • The opportunity to work within a professional, international team environment.
If you are a fluent German speaker with experience in order management or customer support, we’d love to hear from you.Apply now to be considered for this exciting permanent opportunity.

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