Housekeeping Office Coordinator
- London
- £30,402 per year
- Permanent
- Full-time
- Open the housekeeping office, allocate room attendant sections, and prepare attendance sheets
- Review handovers and emails to communicate key updates and special requirements to shift leaders
- Monitor and update task lists, ensuring timely and efficient task completion with clear communication
- Coordinate and track room status, special projects, and outstanding jobs via internal systems (e.g. HotSOS)
- Safeguard all housekeeping office keys and phones; log all issued equipment accurately
- Log and follow up on maintenance issues reported by room attendants
- Receive and dispatch all housekeeping-related calls and coordinate responses efficiently
- Contribute to exceptional guest service through meaningful gestures and proactive communication
- Actively participate in daily briefings, sharing guest feedback and operational updates
- 12 complimentary nights a year across Hyatt Hotels worldwide
- Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
- Free meals on duty
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
- Uniform provided and laundered complimentary
- Headspace membership and access to our Employee Assistance Programme
- Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide