Assistant Social Welfare Officer

NHS

  • Grimsby, Lincolnshire
  • £26,416-28,182 per year
  • Permanent
  • Part-time
  • 15 days ago
The Specialist Palliative Care Team is a health and social care team that provides an expert clinical and social care service for patients with challenging and complex life limiting diagnoses and their families. All senior team members act as clinical or social care experts, leaders, and educators for their service areas. The team provides a service in all care settings across the North East Lincolnshire locality.Please note that Care Plus Group are not registered to sponsor applicants from outside the EU and EEA.Main duties of the jobJob Title: Assistant Social Welfare OfficerDepartment: Palliative and end of life careBase: St. Andrews Hospice, Peaks Lane, GrimsbyHours: 18.75 hours per week, permanent.You will be required to work between hours of 9-5 pm weekdays, weekend. Bank holiday working is not required.Range 4 (£26,416 - £28,182) pro rata per annum - you will be appointed on a fixed point within the salary range.The social welfare team is a small friendly busy team working with patients and families to maximise their income, alleviate poverty and enable best quality of life. The team provide support to access benefits, apply for grants and advice with issues of housing, funeral poverty, and benefit appeals.If you have a relevant degree, recent experience in a social welfare role or advisory post, are a team worker, enthusiastic about supporting individuals to maximise their income and have a good knowledge of the benefits system, funeral poverty, excellent IT skills and the ability to complete complex calculations this post could be for you?You will need experience and the ability to network with other agencies voluntary, statutory and charities. You will also contribute to the development of national agendas through the work of Macmillan Cancer support and Integrated care systems locally.About usCare Plus Group is an employee owned Social Enterprise, established in 2011 to deliver NHS community health and social care services and employ over 800 people. A key feature of our organisation is the positive culture we have developed which is based on valuing, trusting, engagement, and involvement of our staff.We consistently deliver high quality innovative services across NE Lincolnshire, reflected in an ongoing above 95% customer satisfaction feedback. Our services have received national recognition/commendations and Awards including winning a national HSJ award in November 2021. We hold the highest possible standard of ISO accreditation and are committed to reducing our carbon footprint.We offer excellent terms and conditions including optional membership to a contributory pension scheme, Independent Provider closed access to the NHS pension scheme, lease cars, a full induction programme and an extensive range of CPD/development opportunities. We recognise continuous service from partner Health and Care organisations for the purposes of annual leave entitlement.We are a supportive employer and operate in a way which supports family friendly and flexible working. CPG is an equal opportunities employer, committed to safeguarding the welfare of vulnerable adults and expect the same commitment from all staff and volunteers. As a Disability Confident employer, we will interview all disabled candidates who meet the essential criteria.DetailsDate posted20 August 2025Pay schemeOtherSalary£26,416 to £28,182 a yearContractPermanentWorking patternPart-timeReference numberB9814-25-208Job locationsSt. Andrews HospicePeaks LaneGrimsbyDN32 9RPJob descriptionJob responsibilitiesThe job description is attached as a separate document with the person spec - please refer to it for more information. Job descriptionJob responsibilitiesThe job description is attached as a separate document with the person spec - please refer to it for more information.Person SpecificationQualificationsEssential
  • Minimum Level 3 qualification in information, Advice and guidance or equivalent
Desirable
  • Communication skills training
ExperienceEssential
  • Recent demonstrable experience in a social welfare advisory post or similar.
  • Experience of working in partnership with both statutory and voluntary agencies
Desirable
  • Experience of working with palliative patients, their carers, and families
  • Experience of working in the community and making home visits
  • Experience of preparing appeals, for tribunals and representing clients
OtherEssential
  • Able to transport self and equipment around the North East Lincolnshire area.
  • Physically able to visit people in their own homes
Skills & KnowledgeEssential
  • Up to date comprehensive knowledge of the full range of benefits and charitable funds and a thorough understanding of welfare benefits legislation.
  • Able to demonstrate an understanding of the potential complex financial concerns faced by people with a cancer and/or palliative care diagnosis.
  • Effective interpersonal, diplomacy and negotiating skills applicable to a variety of settings and with a broad cross section of the public.
  • Networking and liaison skills and ability to develop effective working relationships with partner agencies and other appropriate organizations.
  • Able to respond to conflicting priorities.
  • Effective IT skills including knowledge of Microsoft Office
  • Ability to work autonomously and make decisions within delegated authority.
  • Able to actively and positively contribute to team development.
  • Numeracy and literacy skills with the ability to communicate effectively at all levels.
  • Ability to complete complex calculations.
  • Ability to demonstrate commitment to CPG core values
Desirable
  • Knowledge and understanding funeral poverty.
  • Recent experience of audit
  • Knowledge of Macmillan Cancer Supports services and policies that are directly relevant to people affected by cancer.
  • Recent experience of participation in service development projects
Person SpecificationQualificationsEssential
  • Minimum Level 3 qualification in information, Advice and guidance or equivalent
Desirable
  • Communication skills training
ExperienceEssential
  • Recent demonstrable experience in a social welfare advisory post or similar.
  • Experience of working in partnership with both statutory and voluntary agencies
Desirable
  • Experience of working with palliative patients, their carers, and families
  • Experience of working in the community and making home visits
  • Experience of preparing appeals, for tribunals and representing clients
OtherEssential
  • Able to transport self and equipment around the North East Lincolnshire area.
  • Physically able to visit people in their own homes
Skills & KnowledgeEssential
  • Up to date comprehensive knowledge of the full range of benefits and charitable funds and a thorough understanding of welfare benefits legislation.
  • Able to demonstrate an understanding of the potential complex financial concerns faced by people with a cancer and/or palliative care diagnosis.
  • Effective interpersonal, diplomacy and negotiating skills applicable to a variety of settings and with a broad cross section of the public.
  • Networking and liaison skills and ability to develop effective working relationships with partner agencies and other appropriate organizations.
  • Able to respond to conflicting priorities.
  • Effective IT skills including knowledge of Microsoft Office
  • Ability to work autonomously and make decisions within delegated authority.
  • Able to actively and positively contribute to team development.
  • Numeracy and literacy skills with the ability to communicate effectively at all levels.
  • Ability to complete complex calculations.
  • Ability to demonstrate commitment to CPG core values
Desirable
  • Knowledge and understanding funeral poverty.
  • Recent experience of audit
  • Knowledge of Macmillan Cancer Supports services and policies that are directly relevant to people affected by cancer.
  • Recent experience of participation in service development projects

NHS