
Domestic Abuse Practitioner
- Stoke-on-Trent
- £23,223 per year
- Permanent
- Full-time
- Work with customers to identify their individual support needs and provide a tailored support package. This includes housing, health, wellbeing, finances and safety.
- Process customer referrals, including assessments of risk and support needs, to manage allocation of void properties.
- Work as part of a multi-agency response to meet the identified needs of customers. This might include providing reports for, or attending, meetings (e.g. MARAC).
- Advocate for customers so that agencies understand and meet their needs.
- Support the customer to engage with both internal and external agencies to access services and help develop skills so they can achieve their goals.
- Have a genuine understanding of people in abusive relationships.
- Be up to date with current issues and laws within the domestic abuse sector, welfare reform and homelessness.
- Have experience delivering support to customers, recognising individual needs and identifying opportunities while meeting deadlines.
- Have good ICT, communication and time management skills.
- Have experience handling personal data in line with GDPR.
- Have a full UK driving license and use of own vehicle for work.
- Basic DBS Check required.