
Sales Office Manager
- Builth Wells, Powys
- £45,000-55,000 per year
- Permanent
- Full-time
- Hybrid role - minimum 3 days per week onsite at HQ in Mid Wales
- Focus on team leadership, sales operations, and cross-functional collaboration
- Involves both customer relationship management and internal process improvement
- Strategic support to external sales team and directors
- Lead and coach a high-performing internal sales team
- Oversee customer enquiries, quoting, and order processing
- Work closely with external sales to support key accounts and complex orders
- Develop and implement sales strategies with senior leadership
- Track KPIs and provide regular sales performance reporting
- Strengthen supplier relationships and stay informed on market trends
- Proven experience in internal sales or customer service leadership
- Strong B2B sales/account management background
- Excellent communicator with a collaborative management style
- Confident with CRM systems and Microsoft Office
- Able to work onsite 3+ days per week in Mid Wales
- Full UK driving licence
- Experience in technical product sales (e.g., electronics/engineering)
- Familiarity with quality standards (ISO, AS, BS, CECC)
- Background in quality-critical sectors (defence, aerospace, etc.)