Technical Project Support Engineer

Baker Hughes

  • Ashby de la Zouch, Leicestershire
  • Permanent
  • Full-time
  • 2 days ago
Technical Project Support EngineerTo be responsible for technical support of customer or project issues. This can include design, electrical/mechanical issues, project support, technical support or a field service or other service request. Contributes to the development of an operational plan for own department activities of the team. Suggests improvements in products, processes and procedures. Supports team in all technicl aspects including sourcing parts, materials, labour, services, etc. Candidate will also be required to assit with quality and HSE management and/or issues.Partner the bestAs a Technical Project Support Engineer, you will be responsible for:
  • Owning the resolution of technical customer issues. Level 1,2,3 Technical Support – Resolves Technical Issues. As the technical depth required to resolve an issue increases, the “level” of skill set increases. For some products 1 individual may handle levels 1,2 and 3 while for other products these may be separate individuals with increasing skill sets.
  • Working together with people from the business unit. Contacts are under guidance and/or geared towards specifying activities, planning of activities and giving explanations on technical issues.
  • Handling standardized project processes. Guidelines for choosing the right actions. Some latitude in ways of working and planning.
  • Handling targeted clients. Works on the basis of predefined contracts and frameworks. Some latitude to deviate from those conditions.
Fuel your passion
  • Electrical and/or mechanical qualification from an accredited university or college.
  • Experience/knowledge of diesel generator operation or working principals.
  • SHEQ qualification is an added advantage
  • Strong oral and written communication skills. Strong interpersonal and leadership skills. Ability to work independently. Strong problem solving skills.
Work in a way that works for youWe recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productiveWorking remotelyWorking with usOur people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.Working for youOur inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
  • Contemporary work-life balance policies and wellbeing activities
  • Comprehensive private medical care options
  • Safety net of life insurance and disability programs
  • Tailored financial programs
  • Additional elected or voluntary benefits

Baker Hughes