
Cloud Service Engineer - IT
- Manchester
- £60,000-65,000 per year
- Permanent
- Full-time
- Monitor and optimise the performance, availability, and scalability of our cloud infrastructure and services.
- Manage and automate cloud operations using tools such as PowerShell, Azure CLI, Azure DevOps, and Azure Monitor.
- Operate, maintain, and enhance the Azure Virtual Desktop (AVD) environment.
- Assist in the design and implementation of cloud solutions using Microsoft Azure services, such as virtual machines, storage accounts, networking, security, backup, and disaster recovery.
- Ensure compliance with cloud governance policies and best practices, such as identity and access management, resource tagging, cost management, and security standards.
- Support the Technical Services Head and IT Director with cloud billing and reporting, as well as providing guidance on cloud cost optimisation strategies.
- Provide technical support and troubleshooting for our cloud-based applications and systems, such as, but not limited to our Ring Central telephone platform.
- Stay updated with the latest trends and developments in cloud technologies and services.
- Educated to Degree level in appropriate technology area (e.g. Computer Science, Network Administration)
- Certifications in Microsoft Azure, such as Azure Administrator, Azure Network Engineer, or Azure AI Engineer, is a plus.
- At least 3 years of experience in cloud engineering, on the Microsoft Azure platform.
- Comprehensive understanding of AVD architecture, design, and migration best practices, along with proficient management of daily operational tasks in the environment.
- Expert in setting up and managing host pools, session hosts, user access, application layers, and FSLogix profiles.
- Strong knowledge of cloud architecture, design, and implementation principles and practices.
- Proficient in scripting and automation tools, such as PowerShell, Power Automate, Azure CLI, Azure DevOps, and Azure Monitor.
- Experience working with Azure Foundry, Microsoft Copilot Studio and AI Agents.