Ward Clerk

Yeovil, Somerset
£24,465 per year
Contract
Part-time

7 days ago

This is an exciting role front of house, working closely with clinical colleagues to ensure our patients receive the highest standard of careThe role requires someone who has a great level of attention to detail and good organisational skills for managing in a very busy environment. Excellent communication and customer service skills are essential for dealing with colleagues patients and familiesThe needs of the service user will be the utmost priority The principle of high quality customer care is at the heart of this roleMain duties of the jobThe post holder will be required to admit & discharge and transfer patients, answer telephone enquiries, and arrange transport for patientsThe post holder will be responsible for updating the patient data base in real-time to ensure positive patient flow throughout the hospitalThe post holder will be responsible for ensuring the reception area is tidy & well organised and that office supplies and stationery are ordered and kept stocked upPlease see JD for further informationAbout usAt Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

Flexible working options to help you balance work and life
NHS pension scheme for long-term financial security
Generous annual leave allowance to recharge and relax
A strong focus on career development to help you grow and achieve your potential

Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.DetailsDate posted27 August 2025Pay schemeAgenda for changeBandBand 2Salary£24,465 a year Pro rataContractFixed termDuration1 yearsWorking patternPart-timeReference number184-OL-OR-3084Job locationsYeovil District HospitalHigher KingstonYeovilSomersetBA21 4ATJob descriptionJob responsibilitiesPlease see the Job Description for further information, as well as a full list of duties and responsibilities Job descriptionJob responsibilitiesPlease see the Job Description for further information, as well as a full list of duties and responsibilitiesPerson SpecificationQualificationsEssential

Good standard of general education, GCSEs or equivalent

Desirable

ECDL or equivalent
NVQ 2 or equivalent

ExperienceEssential

Proven administrative experience
Proven experience of providing a busy customer focussed service
Confident keyboard skills
Experience using the telephone in a professional setting

Desirable

Previous NHS experience

Additional CriteriaEssential

Please read Person Specification for further essential criteria.

Person SpecificationQualificationsEssential

Good standard of general education, GCSEs or equivalent

Desirable

ECDL or equivalent
NVQ 2 or equivalent

ExperienceEssential

Proven administrative experience
Proven experience of providing a busy customer focussed service
Confident keyboard skills
Experience using the telephone in a professional setting

Desirable

Previous NHS experience

Additional CriteriaEssential

Please read Person Specification for further essential criteria.

NHS

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