
Customer Success Manager
- Solihull, West Midlands
- £29,000 per year
- Permanent
- Full-time
- A competitive basic salary of £29k
- Mobile and laptop
- Excellent progression, learning and development potential
- Regular socials in a welcoming, inclusive environment
- Lucrative bonus and incentive schemes
- Fantastic offices in an attractive, central location
- Deliver on your assigned revenue and profit margin targets
- Devise account plans and strategy development for a defined group of existing customers
- Work collaboratively with the wider Account Business and New Business teams
- Manage relationships with customers, representing their interests and actively listening to determine just how the company can help them and cross sell their services
- Develop and nurture a high level of solution knowledge, and obtain a thorough understanding of the marketplace, the company's competitors and your customers
- Some work experience
- Possess exceptional communication and interpersonal skills - you must really enjoy engaging with others on a regular basis
- Proficient in the Microsoft Office Suite
- Self-motivated, with a strong desire to succeed