Sales Support Specialist
- Hemel Hempstead, Hertfordshire
- £25,000-35,000 per year
- Permanent
- Full-time
Hemel Hempstead
Salary: £25,000 – £35,000 + yearly bonus
Hours: Monday – Friday, 9:00am – 5:30pmWe are looking for a Sales Support Specialist to join a busy office team in Hemel Hempstead. This is a fantastic opportunity for someone who thrives in a fast-paced environment and enjoys supporting account managers while delivering excellent service to customers.The right person will be forward-thinking, highly organised, consistent, and resilient. You’ll need to be confident working under pressure, able to use your own initiative, and always keep on top of tasks to ensure the smooth running of orders and customer support.What you’ll be doing
- Processing customer orders from start to finish, ensuring accuracy and timely delivery
- Communicating with account managers, customers, and internal teams to keep everyone updated
- Supporting bespoke customer orders and liaising with the warehouse team
- Handling shipments and ensuring proof of delivery is received
- Learning about the company’s products and services to provide excellent support
- Spotting opportunities to upsell and add value to customers
- Providing general admin support to the sales office
- Forward-thinking, consistent, resilient, and highly organised individual
- Experience in sales order processing, sales support or customer service
- Strong administration skills with excellent attention to detail
- Confident communicator with good problem-solving skills
- Good IT skills, especially MS Office
- Must be able to use own initiative and work independently as well as part of a team
- A positive, proactive team player who can handle a busy workload effectively
- Salary between £25,000 – £35,000 depending on experience
- Yearly bonus
- Monday to Friday office hours (9:00am – 5:30pm)
- Pension
- Great team environment with opportunities to develop