Community Manager

• Location: Glasgow, Glasgow City, Scotland
• Salary: Market related
• Category

• Sector:
• Contract type Contract
• Consultant: Niamh Forbes

• Develop and own the company's Community Benefits Framework.
• Develop and maintain processes for effective distribution of funding through robust and effective mechanisms.
• Be a key liaison with the corporate support functions - know how to use these to maximise reputational benefit.
• Develop approach which leverages current £5m SPT Net Zero Fund to full advantage, utilising clear examples of delivering impact.

• Develop a Community Benefits proposal for the RIIO-T3 business plan period. Ensuring the plan has internal and external buy-in.
• Develop a proposal in line with govt and regulator guidance, evidencing compliance and robust governance procedures.
• Manage, co-ordinate and deliver our Community Benefit Framework across a broad and inclusive range of key stakeholders and local community groups.
• Management, identification and delivery of stakeholders with the purpose of understanding priorities and reflecting in upcoming plans.
• Drive an active engagement strategy leverage the market using technical expertise, stakeholder experience and communication skills to implement low carbon and innovation initiatives.
• Develop appropriate stakeholder forums, meetings and special events that support outperformance of Community Benefit objectives.
• Ensure that Community Benefits activity is maintained and actively recorded within agreed corporate systems
• Develop and continually review stakeholder and customer mapping across SP Transmission to ensure engagement activity is targeted and inclusive.
• Working in collaboration with the Central Stakeholder & Communications team, implement engagement strategies to ensure continual improvement in response to stakeholder and customer satisfaction research, analysis and feedback
• Develop stakeholder and customer engagement plans that support the delivery of financial, regulatory and business plan objectives and optimise return through regulatory incentive mechanisms, integrating innovative solutions where appropriate.

• Proven experience in a comparable managerial role
• Excellent leadership, communication and inter-personal skills to motivate and influence managers and staff at all levels, with the ability to communicate complex subjects at all audience levels.
• Experience developing and delivering written communications for both internal and external audiences
• Ability to plan, organise and deliver internal / external engagement plan, ensuring that the plan maintains momentum and achieves objectives within tight deadlines.
• Proven track record of effective stakeholder and customer engagement and management
• Active management, development and delivery across a range of communication channels (intranet, website, webinars, events, printed materials, videos etc), that support our engagement in the delivery of strategic objectives.
• Familiarity with data collection and analysis techniques.
• Ability to effectively influence to deliver business strategic objectives
• Ability to devise solutions to complex problems / challenges.
• Must be a team player with a flexible attitude and good inter-personal skills
• Availability to travel as required across the licence area and UK, when appropriate
• Experience and knowledge of the UK utilities market and regulatory environment including Network Regulation - RIIO model.
• Proven commercial awareness across the energy sector and understanding of key business drivers and context in which SP Energy Networks operates.

Morson Talent