
Custody Operations Manager
- London
- Permanent
- Full-time
- Manage the accurate and timely settlement of cash and securities transactions within the team
- Supervise, train and mentor the Operations Team
- Identify opportunities to streamline workflows, automate tasks and enhance operational efficiency through the implementation of new technologies or process improvements
- Ensure adherence to relevant regulations, internal policies and risk management procedures and develop a robust risk culture in the team
- Maintain good relationships with clients, addressing their needs and inquiries while ensuring high quality service delivery
- Develop and track key performance indicators to monitor the effectiveness of operations, identifying areas of improvement and reporting on performance metrics to Senior Management
- Manage projects related to new products, system upgrades and other initiatives to improve the service and which need to be implemented
- Implement and maintain a robust control environment including conducting audits and ensuring compliance and regulatory requirements
- Degree level educated in Finance, Banking or other related subject
- Certifications related to custody or investment banking from CISI, such as the Investment Operations Certificate (IOC) is preferred
- Good level of experience in custody business (trading settlement/corporate action/tax) or related business experience
- Experience or knowledge of payment or clearing services
- Proven track record of working as a custody operations manager
- Knowledge of financial markets
- Good knowledge in CASS Rule
- Knowledge of SWIFT message 5XX
- Proficient in operating CREST or other CSD/ICSD systems
- Team player who is able to make use of their own initiative
- Ability to multi task
- Excellent analytical and problem-solving skills
- Capable of working in a highly productive and fast paced environment whilst being able to deliver with high quality
- Excellent communication skills
- Fluency in Mandarin is a plus
- Proficient in the use of MS Office (Word, Excel, PowerPoint)
- Proficient in the use of Microsoft Office Visio applications
- Master MS-ACCESS or DATA BASE technology is priority