AV Collaboration Pre-Sales Specialist

• An inclusive workplace
• Excellent package: solid basic and company benefits
• Hybrid working & core hours in line with role requirements
• Career development and life-long learning opportunities
• Opportunity to join Europe's largest privately-owned IT Company

• Act as a thought leader for the implementation of AV, VC and Collaboration services and solutions across client environments
• Work with the sales team to shape best practice business propositions
• Deliver high and low-level designs, solutions, schematic drawings, roadmaps, planning migrations across multiple core vendors and technologies within various customer global, multi-site, distributed environments.
• Act as a design authority for the overall governance and assurance for all solution designs you are assigned to
• Understand the latest technology's around collaboration rooms

• Assist in sales meetings where possible to ensure an effective solution design including applicable hardware, professional services and support services are captured to provide a high level of end user experience
• Providing a design and a working bill of materials for quoting
• Completing a scope and solution overview for all design work to ensure customers and colleagues fully understand the solution deliverables and usability
• Completing all relevant activities as part of a tender process to ensure the technical requirements are met and detailed correctly
• Creation of Scope of Works documentations and relevant Functionality Statements
• Ensuring all documentation is accurate and concise
• Ensuring all documentation meets quality standards to ensure a seamless and unique customer experience from sales engagement through to in-life support services
• Follow process and be able to meet or exceed timescales
• Complete or co-ordinate necessary drawings for designs to enable the implementation teams to correct deliver solutions first time
• Assist with customer demonstrations and customer demo hardware where applicable
• Remain current with industry hardware solutions and industry best practice
• Maintain certification levels and be responsible for dedicating time effectively to training as instructed
• Own and develop requirements, definition, design and technical governance of solutions in a technical consulting capacity.
• Lead the high level design from conception to project handover ensuring alignment with business aims and objectives and fulfilling the role of Subject Matter Expert
• Ensure all solutions are produced according to the partner & client requirements and to ensure solutions are fit for purpose.
• Ensure designs are logical, complete and end to end, fit for purpose and can be extracted for multiple views and audiences.
• Support the creation of complimentary and technical and low level designs for the solutions proposed.
• Engage with key vendors to streamline and maximise efficiencies of the opportunity at an early stage

• Act as a technical reference point for partners, customers and CSM's including liaising with the business in the requirements, communication and support of a technical solution
• Assist creation, approval and quality standards of all technical project documentation and configuration items
• Support workshops and sessions with services staff to facilitate handover to operations
• Support the translation of HLD to LLD for technical implementation including assisting to break designs down to manageable architecture building blocks to aid implementation
• Ensure adherence to appropriate design methodology as appropriate and as specified by the business.

• Create and own professional documentation for customer engagement, meetings and workshops.
• Assess the quality and content of technical designs produced as part of customer projects
• Ensure technical documentation is completed to a professional standard and as per SCC process
• Support the creation of document standards focussing on content, branding and quality
• Support the configuration of all technical documentation to include version control and uniform site/directory structure

• Technically lead all initial customer communications and represent SCC Collaboration for all high level meetings and scoping exercises.
• Support the process to ensure all project updates, changes and implementation are communicated to the team and customer where necessary
• Collaborate with wider SCC departments on key designs submissions
• Managed and maintain relationships with both internal colleagues and external customers
• Communicate with management to coach, report on and lead discussions on strategies for existing and emerging technologies and emerging customer need
• Create and maintain relationships with partners and hardware vendors
• Provide all pre-sale documentation for handover to into projects

• Videoconferencing & Networks
• Microsoft Teams Rooms
• Zoom Rooms
• Cisco Webex Rooms
• Full AV design
• D-Tools
• Audio System design and understanding
• Videoconferencing types , current and legacy
• Analogue and Digital Audio Systems
• Video and Audio capture for Small, Medium, Large and bespoke meeting rooms
• DV LED Technology
• Physical installation experience
• Tender and RFP working and responses
• TV distribution and IPTV systems
• Control systems
• Multiple room AV systems
• Command and Control Rooms
• Digital Signage
• Room booking systems
• 4K Distribution and complete systems
• Schematics and Technical drawings creation

SCC