Transport Operator
- Cullompton, Devon
- £32,000-34,000 per year
- Permanent
- Full-time
- Collaborate closely with the Transport Manager to lead, motivate, and coordinate the transport team. Ensure optimal utilisation of personnel and fleet assets to achieve high levels of operational efficiency, profitability, and client satisfaction in line with commercial contract objectives.
- Oversee daily transport operations, including dispatch coordination, driver debriefs, and monitoring of ongoing work. Ensure smooth execution of transport activities and timely resolution of operational issues.
- Act as a key point of contact for the customer, fostering strong working relationships to ensure seamless operational performance and alignment with service expectations.
- Manage and debrief drivers effectively, ensuring efficient deployment of resources. Proactively plan and allocate assets to maximise productivity and service delivery.
- Prepare and deliver regular operational reports to the Transport Manager, highlighting key performance indicators, customer feedback, and operational challenges. Provide actionable recommendations for continuous improvement.
- Monitor, audit, and enforce health and safety standards across all transport activities, ensuring adherence to legal and company-specific requirements.
- Respond promptly and professionally to all queries via email, telephone, and in-person interactions, ensuring high standards of customer service and internal communication.
- Assist in the generation and analysis of key performance indicators (KPIs) and daily operational statistics to support data-driven decision-making.
- Support the planning and implementation of compliance measures in accordance with company policies and relevant transport regulations.
- Provide immediate assistance and coordination in the event of vehicle breakdowns, ensuring minimal disruption to operations.
- Promote a positive and collaborative working environment by supporting colleagues, sharing knowledge, and contributing to team success.
- Previous experience working in a transport environment, including knowledge of working time directive and EU driver’s hours.
- Ability to communicate effectively at all levels.
- Strong geographical knowledge of the UK.
- Excellent organisational skills and ability to prioritise workload.
- Critical attention to detail and ability to meet daily deadlines.
- Able to work as part of a team and on your own initiative.
- Proficiency in MS packages, including Word, Excel, and Outlook.
- Competitive Salary: £32,000pa to £34,000pa Depending on experience.
- Hours: Sunday – Thursday, 19:00hrs – 05:00hrs.
- Training: Monthly Courses for a variety of areas.
- Benefits: Additional holiday purchasing scheme*, Retail discounts with Circular Benefits*, Retail Trust Wellbeing Support*, and more.
- Career Growth: Explore opportunities for professional development within our expanding business.
- Company Benefits: Excellent holiday allowance. Life assurance, pension, and sickness scheme*.
- Extras: Christmas Savings Club*, Black Circle Tyre Discount*, Cycle To Work Scheme*, Free Uniform and paid Volunteer Day.
- Wellbeing Support: Benefit from the Retail Trust Wellbeing Support* program.
- Team Environment: Be part of a strong culture of teamwork and collaboration.