
Business Development Manager
- Exeter
- Permanent
- Full-time
- 30 days annual leave (including bank holidays) increasing with length of service + a paid day off for your birthday!
- Full range of motoring discounts on MOTs, servicing, sales, and parts
- Access to an online platform with discounts across multiple retailers
- Paid sickness scheme
- Full range of employee assistance programmes and support services
- Cycle to Work scheme
- Professional development via our Motorv8 and Vospers 5 training schemes
- Manufacturer-specific training
- Generous staff and customer referral scheme
- Achieve sales and margin targets across your territory
- Identify, target, and convert new business opportunities
- Maximise account penetration through upselling, cross-selling, and promotional activity
- Analyse and act on sales reports, business intelligence, and customer spend data
- Contribute to the design and execution of local sales strategies and campaigns
- Manage a portfolio of high-value customer accounts with a focus on retention and growth
- Build strong, long-lasting relationships with garages, fleet operators, and trade buyers
- Provide expert support on product selection, availability, and technical queries
- Ensure pricing and discount levels reflect account value and commercial agreements
- Resolve credit queries, delivery issues, and support warranty or returns processes
- Work closely with branch staff, telesales, delivery drivers, and regional management to provide a joined-up service
- Influence internal teams to prioritise customer needs and identify improvement opportunities
- Act as a bridge between the field and the branch representing customer interests internally
- Liaise with suppliers to stay updated on new lines and initiatives
- Plan and prioritise daily customer visits, ensuring a structured call cycle
- Maintain accurate CRM records, contact history, and sales pipeline updates
- Monitor competitor activity and report on threats or opportunities in the market
- Attend regional trade events or supplier training days where required
- Proven experience in B2B sales, trade parts, or key account management
- Strong commercial awareness and understanding of the automotive market.
- Able to communicate effectively with a wide range of stakeholders from workshop owners to senior leadership
- Excellent negotiation, influencing, and presentation skills
- Comfortable using CRM, sales tracking tools, and Excel to interpret data and drive decision-making
- Skilled in, or able to learn DMS & Manufacture linked systems. (E.g. Keyloop/CDK, Dealer portal)
- Resilient, target-driven, and able to work independently in a fast-paced field environment
- Full UK driving licence required