
Trading Team Manager (Cyber Insurance) - Exciting New Division - Manchester (Hybrid)
- Manchester
- Permanent
- Full-time
This new operating model boasts a dedicated Cyber team (comprising some of the most gifted Underwriters in the niche), and is supported by a scalable digital trading capability.Aston Charles is delighted to have been retained to assist in the appointment of a Trading Team Manager to join the business in a senior capacity and lead the initial team of 8 Cyber specialists (comprising Assistant Underwriters, Development Underwriters etc). This dynamic insurer is an advocate of flexible-working, but as this is a crucial role, it is anticipated you will be onsite at its prestigious office in central Manchester approximately 3 days, most weeks.Reporting to the Head of Trading, your expertise will drive operational efficiency, insightful data analysis, and excellence in service delivery. Duties will include:
- Working in tandem with the broker distribution senior leadership team to ensure alignment and collaboration.
- Managing and optimising underwriting processes (i.e., new business processes), leveraging technology to streamline operations and boost productivity.
- Developing strategies and initiatives to improve broker service experience with a focus on process simplification, striving for operational best practice and excellence.
- Regularly reviewing broker feedback to identify areas for improvement and implement necessary changes.
- Setting and delivering challenging quote and conversion rates, delivering required GWP growth, as well as rate and renewal retention targets.
- Embedding CRM usage into the team to ensure consistency in approach and understanding.
- Supporting underwriter development with mentoring and training.