
Accounts Receivable Specialist
- England Wales
- £33,000 per year
- Permanent
- Full-time
- Generate and issue invoices in accordance with contractual terms.
- Ensuring invoices have been received by the customer via email, portal uploads etc.
- Liaise with rate validation team to validate billing data and ensure completeness.
- Maintain accurate records of all billing activities and adjustments.
- Maintain customer and service user references
- Act as the first point of contact for invoice-related queries from internal departments and external customers.
- Investigate discrepancies and provide timely resolutions to ensure customer satisfaction.
- Escalate unresolved issues to the Head of Transactional Services or relevant stakeholders.
- Monitor aged debt reports and proactively follow up on outstanding balances.
- Engage with customers to secure payment and negotiate repayment plans where necessary.
- Maintain detailed records of communications and payment commitments.
- Reconcile customer accounts and ensure accurate allocation of payments.
- Support month-end and year-end close processes by preparing debtor reports and reconciliations.
- Provide regular updates to the Head of Transactional Services on debtor status and risk exposure.
- Compliance & Process Improvement
- Ensure compliance with internal financial controls and external regulatory requirements.
- Contribute to the development and refinement of AR processes and policies.
- Support internal and external audits by providing documentation and explanations as required.
- Experience in healthcare or service-based industries.
- Excellent communication skills
- Familiarity with NHS and private sector billing and cash collection processes.
- Working knowledge of Unit4 ERP or similar financial systems.
- AAT qualification or equivalent experience.
- Proven experience in the full end to end process - Sales to Cash (accounts receivable, billing, and credit control).
- Strong understanding of financial systems and accounting principles.
- Proficient in Excel, with experience reconciling large and complex data sets
- Excellent communication and interpersonal skills.
- High level of accuracy and attention to detail.
- Ability to manage multiple priorities and meet deadlines.
- Annual salary of £33,000
- The equivalent of 33 days annual leave Pro Rata (inc Bank Holidays) - plus your birthday off!
- Wellbeing support and activities to help you maintain a great work-life balance.
- 24 hour GP Service to ensure you are the best you can be
- Career development and training to help you achieve your career goals.
- Pension contribution to secure your future.
- Life Assurance for added peace of mind.
- Enhanced Maternity Package so you can truly enjoy this special time.