
Head Butler Job
- London
- Permanent
- Full-time
- Provide hands-on service to the principals and guests with utmost discretion and attention to detail
- Oversee table settings, silver service, and wine service for both formal and informal occasions
- Maintain and care for fine china, glassware, silverware, and linens
- Assist with wardrobe management, packing/unpacking, and personal errands as required
- Plan, coordinate, and manage high-end events and private functions at the residence
- Liaise with caterers, florists, and other external suppliers as required
- Ensure flawless execution of events with close attention to guest experience and discretion
- Supervise junior household staff to ensure service excellence
- Oversee daily operations and ensure that all areas of the home are maintained to the highest standard
- Liaise with the Estate/House Manager regarding schedules, maintenance, and household needs
- Act as a first point of contact within the household with grace and discretion
- Uphold strict confidentiality and loyalty at all times
- Demonstrate excellent communication skills, both written and verbal
- Maintain household inventories and supplier lists
- Use computer systems for scheduling, purchasing, inventory management, and correspondence
- Be proficient with Microsoft Office, smart home systems, and other relevant applications
- Must have the legal right to live and work in the United Kingdom
- Valid UK Driving Licence (clean record)
- Formal butler or hospitality training preferred (e.g., The British Butler Institute or similar)
- Minimum 5 years of experience in a similar role within a UHNW or formal household
- Exceptional organisational skills and attention to detail
- Able to work flexible hours, including evenings and weekends, as required
- High levels of discretion, emotional intelligence, and a calm demeanour
- Fluent in English (written and spoken)
- Confident, polished, and well-presented
- A “hands-on” team leader who leads by example
- Discreet, trustworthy, and adaptable
- Strong etiquette and protocol knowledge
- Proactive with a service-oriented mindset