Senior Account Manager
- Guildford, Surrey
- £40,000 per year
- Permanent
- Full-time
- Manage and nurture existing client relationships to ensure satisfaction and retention.
- Identify opportunities for upselling and cross-selling within current accounts.
- Develop and implement strategic account plans to achieve revenue targets.
- Act as the primary point of contact for clients, addressing queries and resolving issues promptly.
- Collaborate with internal teams to ensure timely delivery of products and services.
- Prepare and present regular account performance reports to stakeholders.
- Monitor industry trends and competitor activities to identify growth opportunities.
- Participate in sales meetings and contribute to overall departmental goals.
- Minimum 5 years of direct sales experience in CCaaS/UCaaS, working with leading vendors such as Zoom, 8x8, Five9, Mitel, and others
- Seeking a highly motivated and proactive individual with a proven ability to sell sophisticated contact centre solutions
- Demonstrated success managing deals with a Total Contract Value (TCV) of £500K or more
- Must reside within one hour of the office, possess a valid driving licence, and have access to a personal vehicle
- Competitive base salary of £45K, plus £6K car allowance and uncapped commission with an OTE of £90K
- On-site parking for added convenience.
- A permanent role in a thriving and innovative industry.
- Opportunities for professional growth and development.
- A supportive and collaborative company culture.