Tenancy Services Officer

Niyaa People

  • Birmingham
  • Permanent
  • Full-time
  • 8 days ago
An exciting opportunity has come up for an experienced Tenancy Services Officer to join a dynamic housing organisation within Birmingham on a temporary basis. In this role, you'll take the lead on tackling anti-social behaviour - working to protect residents' wellbeing through a mix of investigation, enforcement, and preventative work.Responsibilities of a Tenancy Services Officer:
  • Leading on ASB casework and ensuring policies are followed in line with current legislation
  • Managing safeguarding concerns - removing immediate risks and putting sustainable support in place
  • Producing monthly performance reports to keep senior leaders informed
  • Conduct tenancy audits, investigations and home visits across the assigned patches
What We're Looking For:
  • Proven experience dealing with ASB, with a strong grip on ASB legislation, safeguarding, and tenancy enforcement
  • Confident managing complex and high-volume ASB cases
  • Collaborative and solutions-focused and comfortable working with different teams and agencies
  • Experience with using Northgate system (NEC)
  • A UK Driving License and access to a vehicle
Role title: Tenancy Services Officer
Location: Birmingham
Contract: 4 weeks
Rate: £26hr
Working Hours: 35 hours - hybridIf you're a confident and capable Tenancy Services Officer looking for your next step, we'd love to hear from you. For more information about the role email Katie.Cox@niyaapeople.co.uk

Niyaa People